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An iPhone (iCloud) user cannot access an Office 365

Customer Question
Microsoft Forms survey with a...
An iPhone (iCloud) user cannot access an Office 365 Microsoft Forms survey with a shared link.
Submitted: 7 months ago.Category: Smartphones
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Customer reply replied 7 months ago
To clarify: I am a college instructor sending out an Office 365 Microsoft Forms survey. The survey is setup for anyone with a link. While I have access to Office 365 there is no technical support by campus administrators hence my question here. Some students are opening the survey with various devices / browsers and getting an error stating the form does not exist. What can I do to correct this issue?
Answered in 23 minutes by:
1/16/2018
Technician: Justin Johnson,
 replied 7 months ago
Justin Johnson
Category: Smartphones
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Technician: Justin Johnson,
 replied 7 months ago

This question is entirely based on the device that they are using and how it works with their browser. I am going to need more context.

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Customer reply replied 7 months ago
Such as: (1) What model iPhone? (2) What browser and version? (3) Anything else?
Technician: Justin Johnson,
 replied 7 months ago

Those are the basics... have you thought about using google forms instead. it is browser agnostic

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Customer reply replied 7 months ago
I've been around computers and the internet a long time and I've never heard "browser agnostic," ha. See, in the beginning that was my dilemma for class: Google Drive (Forms) or Microsoft 365. But this is for higher education so I definitely don't want to use my personal Google account though I realize I can create an additional Gmail address. But, side note, have you ever used Google for Education? By the way, I would call but I'm trying to stay in touch with students who cannot access the form at the same time. So, it's harder to communicate that way I guess.
Technician: Justin Johnson,
 replied 7 months ago

I have only used Google Forms for education. I have never used Microsoft because it always has a set back.

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