Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

My I-phone fell in water .And I would like to know if there…

Customer Question
My I-phone fell in water...
My I-phone fell in water .And I would like to know if there is anyway to retrieve all my information.
Submitted: 4 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 29 minutes by:
1/14/2018
Technician: Joel Kalman, Electrical Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 958
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Smartphones Question
Technician: Joel Kalman, Electrical Engineer replied 4 months ago

I am sorry for the unfortunate accident with your iPhone. You need to get it dried out before applying power to it. A good home remedy is to bury it in a bag of uncooked rice grains, but you will probably have to take it to a repair shop for professional service. If you had your information backed up on the iCloud or synced to iTunes, you may be able to recover or restore it once your device is repaired or replaced.

Ask Your Own Smartphones Question
Was this answer helpful?
Ask Joel Kalman Your Own Question
Joel Kalman
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 958
958 Satisfied Customers
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Joel Kalman is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

378 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

285 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Joel Kalman

Joel Kalman

Electrical Engineer

958 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Smartphone Repair Business Owner & CIS Degree

< Previous | Next >

Related Smartphones Questions
I am not able to get into my phone. My passcode I have
I am not able to get into my phone. My passcode I have forgotten. Please help … read more
Ashik
Ashik
Master\u0027s Degree
5,100 satisfied customers
Can't download app extra moves and extra things in candy
Can't download app extra moves and extra things in candy crush soda saga even though have account hooked up. … read more
Harry
Harry
1,694 satisfied customers
I have a blackberry classic and I can get it the phone to
I have a blackberry classic and I can get it the phone to ring when a phone call is coming in. Please help … read more
Harry
Harry
1,694 satisfied customers
My iPhone 5SE has locked up on me, how do I unlock it. Where
My iPhone 5SE has locked up on me, how do I unlock it. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
97 satisfied customers
My phone is not working because is broken cell phone number
My phone is not working because is broken cell phone number***********… read more
Harry
Harry
1,694 satisfied customers
I. I recently upgraded my iphone from 4s to 7, AT&T rep
i recently upgraded my iphone from 4s to 7, AT&T rep tried to sync my iphone gmail to my new iphone. She tried several times without success and now my gmail account -***@******.*** -is locked. I have another gmail acccount - kayewells54 2gmail.com - this is the one i use exclusively for my chrome and there are no issues with that one. I need the [email protected] account unlocked so AT&T can sync that with my new iphone … read more
Harry
Harry
1,694 satisfied customers
I have the latest Apple I phone X I have connected it to my
I have the latest Apple I phone XI have connected it to my computer via the USB port and can view the photos from Internal Storage/ DCIM 100AppleI have been moving photos from the Iphone X to my deskt… read more
Terry Parker
Terry Parker
Diploma
28 satisfied customers
My boyfriends phone is disabled and we can not figure out
my boyfriends phone is disabled and we can not figure out how to fix it. What can we do? … read more
Terry Parker
Terry Parker
Diploma
28 satisfied customers
None of my sounds work! IPhone 7. Not much. I'm not a techie
None of my sounds work! JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 7 JA: How long has this been going on with your iPhone? What have you tr… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
55 satisfied customers
I am trying to download snapbridge to my smartphone that has
I am trying to download snapbridge to my smartphone that has bluetooth connection. keeps telling me cannot download to my phone … read more
Harry
Harry
1,694 satisfied customers
IPhone only allows a few photos at a time to be downloaded
iPhone only allows a few photos at a time to be downloaded to laptop, also reply's no photos to download when I have hundreds of photos on my phone!!… read more
Harry
Harry
1,694 satisfied customers
How do you send a voice note(recorded on an iphione SE ) to
How do you send a voice note(recorded on an iphione SE ) to someone else say thru whattsapp?… read more
Harry
Harry
1,694 satisfied customers
It won't take charge up. the screen shows the battery sign
Hi It won't take charge up. the screen shows the battery sign with a narrow red band at the bottom and the picture of the plug at a the bottom with the Z sign above it. I have changed the charging cab… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I want to ad a App in my phone and I can't do it. Xoom. I
I want to ad a App in my phone and I can't do it JA: Which software or app can I help with? Customer: Xoom JA: What have you tried so far with your Xoom software? Customer: I tried to put my Apple ID … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
285 satisfied customers
Changed my Yahoo password. Blackberry is not recognizing it.
Changed my Yahoo password. Blackberry is not recognizing it. Error message says: An unexpected problem occurred with imap email- yahoo. some features may not be working correctly". … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
6 satisfied customers
Can not log on to my Gmail account and routing multiple
Can not log on to my Gmail account and routing multiple times trying with new password ***** password ***** sure what to do … read more
Harry
Harry
1,694 satisfied customers
I have new comp. and cant my old acc. to run on it. Gmail.
I have new comp. and cant my old acc. to run on it … read more
Harry
Harry
1,694 satisfied customers
I just upgraded from iPhone 6+ to 8+ I just upgraded to
i just upgraded to iPhone 6+ to 8+ and it says no sim card … read more
Harry
Harry
1,694 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x