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Phone cant log in all of a sudden need password reset. 4Days…

Customer Question
Phone cant log in...

Phone cant log in all of a sudden need password *****

Technician's Assistant: When were you last able to use your phone?

4Days agi about

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

How do i do that

Technician's Assistant: The Smartphone Technician will be able to walk you through that. Anything else you want the Smartphone Expert to know before I connect you?

Customer:***@******.***

Submitted: 7 months ago.Category: Smartphones
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Answered in 2 hours by:
1/14/2018
Technician: Michael T,
 replied 7 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue today. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question. Please let me know when you are online. Thankyou

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
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Experience: Experience in supporting and using smartphones.

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Vinod Menon

Customer Service

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Experience in supporting and using smartphones.

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dasdasd

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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