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I can't get into my outlook account, because I have

Customer Question
I can't get into...

I can't get into my outlook account, because I have forgotten password ***** program will not allow me to reset.

Technician's Assistant: Are you logged into your Outlook account on any other devices?

I have just purchased a new Iphone and loaded outlook on that device

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not that I am aware of. where would I go to find this?

Submitted: 5 months ago.Category: Smartphones
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Answered in 44 minutes by:
1/8/2018
Technician: Aparna Indresh,
 replied 5 months ago
Aparna Indresh
Category: Smartphones
Satisfied Customers: 492
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Aparna Indresh,
 replied 5 months ago

It sounds like you forgot the password ***** your outlook account so in this case we can try to reset the password ***** your account before we proceed further may I know the operating system of your computer?

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Customer reply replied 5 months ago
I got system fixed.
No further assistance needed
Technician: Aparna Indresh,
 replied 5 months ago

That's really great and thanks for the update.

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