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My phone says I don't…

Customer Question
My phone says <support.apple.com/iphone/restore> ...

My phone says <support.apple.com/iphone/restore>

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

I don't remember the number - the latest, or close to it.

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I was downloading photos to my MacAir and had to disconnect. It's been frozen since earlier this afternoon.

Submitted: 6 months ago.Category: Smartphones
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Answered in 3 hours by:
1/8/2018
Technician: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Customer reply replied 6 months ago
Thank you for writing. I managed to take care of the problem myself last night and do not need further help.
Can I cancel my participation or subscription? - - - Peter.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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