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Yesterday my phone said it needed apple id and password

Customer Question
Yesterday my phone said...

Yesterday my phone said it needed apple id and password called verizon went to icloud.com retrevied id but it may take 4 days to get password My husband is over road driver no home phone desperate please help

Technician's Assistant: When did you last change your password ***** Apple ID?

Long time ago had it written down lost it

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No i did not

Submitted: 3 months ago.Category: Smartphones
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Answered in 22 minutes by:
1/7/2018
Technician: Kris8472,
 replied 3 months ago
Kris8472
Category: Smartphones
Satisfied Customers: 4,547
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 3 months ago
since yesterday afternoon
Technician: Kris8472,
 replied 3 months ago

Have you been through the Apple ID reset wizard?

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Customer reply replied 3 months ago
no
Technician: Kris8472,
 replied 3 months ago

Would you like me to assist you through this?

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Vinod Menon
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