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I forgot my password. Making a phone call. A year ago. I'm…

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: What exactly are you having trouble accessing?

Making a phone call

Technician's Assistant: When were you last able to use your phone?

A year ago

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

I'm out of country, how do I contact someone

Submitted: 6 months ago.Category: Smartphones
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Answered in 4 hours by:
1/7/2018
Technician: ElectronicsPete, Engineer replied 6 months ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 20,365
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ElectronicsPete, Engineer replied 6 months ago

What account or device is the password ***** that you have forgotten?

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Technician: ElectronicsPete, Engineer replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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