Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
IO am not receiving calls and it is not possible to call
Hi! IO am not receiving calls and it is not possible to call out, either. SMS doesn't work in or out. … read more
Harry
Harry
2,292 satisfied customers
I have a iphone 6 plus Can you ask them why my older photos
i have a iphone 6 plus Can you ask them why my older photos will not redownload to my phone after being stored in the cloud. I have plenty of space on both my phone and in the cloud. I don't want to h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have a iphone 6, the screen is abit cracked however today
Hi i have a iphone 6, the screen is abit cracked however today my phone was fine until it went to a black screen and stopped working i tried a hard restart but no luck, Not sure what to do please help… read more
Pete
Pete
Engineer
Bachelor's Degree
9,788 satisfied customers
I have a iphone 6 and i can't get it to turn off it just
I have a iphone 6 and i can't get it to turn off it just keeps scrolling even if I hold the button down … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My partner has my old iPhone 6 which he told me he was only
My partner has my old iPhone 6 which he told me he was only using for overseas travel, I have since discovered he is able to see everything I do on my phone, re calls, face book etc … read more
James I
James I
Pool Plant Operator
23 satisfied customers
I have a iphone 6 after i change the screen the touch id
i have a iphone 6 after i change the screen the touch id stop working,i search and they said is the flex cable i change the flex cable and still not working they said make a restore i made it and stil… read more
Pete
Pete
Engineer
Bachelor's Degree
9,788 satisfied customers
I have an iPhone which I'm putting a new SIM card in it's
I have an iPhone which I'm putting a new SIM card in it's the right network for the phone but it just keeps flashing the apple sign ?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have an iPhone 6 and my wife has a iPhone 5. I recently
I have an iPhone 6 and my wife has a iPhone 5. I recently updated her software and we started to get each others messages and phone calls. We fixed the message problem in settings but can't seem to ev… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
If I have, say an unblocked iPhone, can I buy several SIM
if I have, say an unblocked iPhone, can I buy several SIM cards for each country I'm staying in? That way whilst in France I can meet friends and give a local french number, in Italy the same, in Engl… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I am trying to update my iphone 4S to 7.1.1 and it stopped
I am trying to update my iphone 4S to 7.1.1 and it stopped just saying "update cannot be completed due to an unknown error" now it is frozen with a black screen with iTunes symbol and white charger en… read more
Randy
Randy
Customer Service
10,736 satisfied customers
Steve, I have a girl friend who likes to keep tabs on my
Steve, I have a girl friend who likes to keep tabs on my whereabouts through find my iPhone. She has trust issues, that are not founded. I have friends who she doesn't like. So either I remain friends… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
I have an older iPhone, it just started vibrating about 5 hours
I have an older iPhone, it just started vibrating about 5 hours ago and will not stop, I cannot turn it off, it has a black screen. It was working on myXXXXXhome from work. I was home for about 30 min… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Hi. Im trying to unlock my iPhone 4s with ios 6.0.1, but i
Hi. I'm trying to unlock my iPhone 4s with ios 6.0.1, but i can't get past the activation page.… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
My iphone just turned off for no apparent reason and wont
My iphone just turned off for no apparent reason and won't turn back on. the phone is charged, not flat. Cannot get it to turn back on and I can't find the tool to remove the sim card and put it back … read more
Eng. Andres
Eng. Andres
Bachelor's Degree
966 satisfied customers
Attempted to sync Iphone 4, plugged it to computer w/ itunes
Attempted to sync Iphone 4, plugged it to computer w/ itunes (had been using for kids ipod) screen went black (thought battery died) so plugged into wall (came right back on) unplugged from wall even … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
iphone is not recognized by 3 computers using two different
iphone is not recognized by 3 computers using two different cords - xp, windows 7 - doesn't matter - very erratic - one time it worked and now it's not. Why???… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I plugged phone in last night to PC and went to itunes, then
I plugged phone in last night to PC and went to itunes, then it said I need t download upgrade. My phone then went blank, I cannot charge it and it will not do anything. It is stuck on a screen with t… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
hi everytime i sign in my face book with my iphone it also
hi everytime i sign in my face book with my iphone it also signing in at same time with unkown device etc but says o2 n iphine so it my phone doing it how do i stop it please… read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x