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My phone is asking for password the two that I have do not…

Customer Question
My phone is asking...

My phone is asking for password ***** two that I have do not work they are the only ones I use

Technician's Assistant: When did you last change your password ***** Apple ID?

Awhile back

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No do not know what or were that is

Submitted: 7 months ago.Category: Smartphones
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Answered in 16 hours by:
1/7/2018
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
not paying again to get a response where do I have to g o to get my $35.00 BACK
Customer reply replied 7 months ago
Why do I have to pay 20.00 to get a response for illegally taking 35.00 from my credit cared
Customer reply replied 7 months ago
card
Customer reply replied 7 months ago
never again using this site goodbye
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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