Smartphones

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Want to know if my user name and password are correct.

Customer Question
Want to know if...

Want to know if my user name and password ***** correct

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPhone I think an SE model

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Just started asking me about Wi Fi password ***** eventually wouldn't let me cancel out or do anything. Just this morning. By the way I am fairly low tech.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just want to regain control of my I phone as very dependent on it. Thanks,

Submitted: 7 months ago.Category: Smartphones
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Answered in 37 minutes by:
1/5/2018
Technician: Samuel White, Tech Expert replied 7 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 536
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help you. I am unclear of your request. Are you locked out of your device or are you having issues connecting to wifi? Please be sure not to give out your personal information like passwords as this page is viewable by others.

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
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Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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