Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I changed my phone number. Iphone6. I just switched phones
I just switched phones and I have a new ohone number … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
141 satisfied customers
I just received a new iphone6 andcannot get it to work. All
I just received a new iphone6 andcannot get it to work … read more
Jason Jones
Jason Jones
AAS Information Technology
6,338 satisfied customers
Had to reset and erase everything on iphone6. Ios iphone6.
had to reset and erase everything on iphone6 JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ios iphone6 JA: How long has this been going on with your … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Just recently my iPhone started going through the battery
Just recently my iPhone started going through the battery like ants at a picnic. I shut it down and turned it back on to know avail. How can I find out what's going on?… read more
Harry
Harry
2,221 satisfied customers
I replaced my battery in iphone6s now all I get is the
I replaced my battery in iphone6s now all I get is the iTunes and charger cord symbol when hooking to a computer the phone cuts out before any changes can be made … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I just bought iphone6 at walmart and bought straght talk
i just bought iphone6 at walmart and bought straght talk wireless card $60 to activate phone it willnot … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I accidentally deleted all my saved texts from my Sister and
I accidentally deleted all my saved texts from my Sister and haven't been backuped for 10 weeks. Can we retrieve this Family history? I have no wifi or internet. Disabled. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I forgot my password to open my Iphone6+, and I don't know
I forgot my password ***** open my Iphone6+, and I don't know how to open it without, and don't know where to go to change my password. … read more
Harry
Harry
2,221 satisfied customers
Want to add wallpaper to phone keypad. Iphone6. Everything n
Everything n my phone has been compromised by apple hard to surf and basically play games … read more
Michael T
Michael T
73 satisfied customers
I have an iPhone6S and every day its battery life seems to
I have an iPhone6S and every day its battery life seems to get shorter and shorter. It's now down to 35 minutes of listening to audio books. … read more
Harry
Harry
2,221 satisfied customers
I recently had a new charging port installed on my iphone7
Hello, I recently had a new charging port installed on my iphone7 and at the time they said my battery was fine, however now if I don't plug it in at night the battery will be completely dead in the m… read more
Harry
Harry
2,221 satisfied customers
My iPhone 5s is stuck at the Apple logo and is not turning
My iPhone 5s is stuck at the Apple logo and is not turning on. It also instructed me to go to a link on my laptop that gave me instructions on turning it on (by holding the home and top button at the … read more
Cris
Cris
63 satisfied customers
I have forgotten my iphone password. Iphone6 plus. Just
Just tonight, haven't had ti use it since it battery died, … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I sent for a iphone case but I got on iphone6 and it don't
i sent for a iphone case but I got on iphone6 and it don't fit … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I bought two new unlocked iPhone 7 plus phones at the same
I bought two new unlocked iPhone 7 plus phones at the same time. I wanted to use them on the total wireless network. I tried the sim card in one of the phones and it works but does not work in the oth… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Re: iphone6s replaces my iphone5 and now it asks for a 6
re: iphone6s replaces my iphone5 and now it asks for a 6 digit code to open my phone (iphone5 required a 4 digitcode). where can i change it to a 6 digit code? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I have a new iphone6 plus, which is a replacement iphone5.I
I have a new iphone6 plus, which is a replacement iphone5. I am having trouble setting it up. I am trying to sign in with my apple ID and it is telling me it cannot connect to the server. I am online … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My Name isXXXXX have a iphone 3gs with iOS6 installed.
My Name isXXXXX have a iphone 3gs with iOS6 installed. Just recently the phone turned off durring a voice call and tried to restart it self. I thought it must be a loww battery issue so i connected it… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x