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I need a genius bar appointment Saturday AM. Iphone 6,

Customer Question
I need a genius...

I need a genius bar appointment Saturday AM.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone 6, original software I think

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Issues for months - slightly cracked screen protector, battery charge is weakere and weaker, and my phone doesn't answer some calls (straight to ans machine)

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm in my 70's and don't have digital common sense. I wanted to go to NYC 14th street store early tomorrow for genius bar and spent an hour trying to get through your website blocking me.

Submitted: 6 months ago.Category: Smartphones
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Answered in 2 hours by:
1/5/2018
Technician: Samuel White, Tech Expert replied 6 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 509
Experience: Verizon Tech Manager multi-unit
Verified

If you know the Apple username and password ***** can link you to a page to set up an appointment. Please be sure not to give out your personal information like passwords as this page is viewable by others.

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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
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Experience: Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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