Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Need to get a battery for my IPhone. Where do I look I donit…

Customer Question
Need to get a...

Need to get a battery for my IPhone

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Where do I look I donit know where to look

Technician's Assistant: The Mac Technician will be able to walk you through that. How long has this been going on with your iPhone? What have you tried so far?

My phone is slow responding

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No. Thank you for your help

Submitted: 6 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 20 minutes by:
1/5/2018
Technician: Samuel White, Tech Expert replied 6 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 512
Experience: Verizon Tech Manager multi-unit
Verified

I am Samuel and I can help you. Your iPhone battery is not something you can personally replace. However, Apple is currently replacing them for you at the Apple stores. If you have an Apple account I can link you to the page to set an appointment for replacement. Please be sure not to give out your personal information like usernames or passwords as this page is viewable by others.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
Need battery phone replacement for iPhone 6s. The tech at
Need battery phone replacement for iPhone 6s. The tech at the Verizon store told me there is a recall on this battery. I should call and schedule a time to have it replaced. When is someone available … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
704 satisfied customers
IPhone 5 had been functioning fine, then started turning
iPhone 5 had been functioning fine, then started turning off, showing low battery, despite being charged up to 65%. Then screen went back & forth between Apple logo & black screen. Then went to black … read more
Harry
Harry
2,052 satisfied customers
It's my IPhone 6 battery. I have no idea...I got it from Att
I have no idea...I got it from Att insurance claim about a month ago and the local ATT store said I need to contact Apple for battery replacement. … read more
Harry
Harry
2,052 satisfied customers
My iPhone has low bandwidth in my home network. Other
My iPhone has low bandwidth in my home network. Other devices in the home have fast internet wired or wireless. It is only affecting my phone and my wife's phone.… read more
Harry
Harry
2,052 satisfied customers
I am going to get a new battery for I phone 6 but need to
I am going to get a new battery for I phone 6 but need to know how to back up information please … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
My iPhone had a new battery put in yesterday and now I can't
My iPhone had a new battery put in yesterday and now I can't hear anyone when I call them. they get my call but can't hear me and I can't hear them. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Morning I have been having trouble with hardly any mobile
morning I have been having trouble with hardly any mobile service where we live the internet cuts out what can you do … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My iPhone battery does not always charge up, and it is very
my iPhone battery does not always charge up, and it is very slow when it does … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My iPhone 5s is stuck at the Apple logo and is not turning
My iPhone 5s is stuck at the Apple logo and is not turning on. It also instructed me to go to a link on my laptop that gave me instructions on turning it on (by holding the home and top button at the … read more
Cris
Cris
60 satisfied customers
My iphone 5 will not turn on. Nothing happens. I have a
Anything else you want the Mac Expert to know before I connect you?Customer: I have a Mophie charger on it and that does not seem to start the phone. I have charged the phone by itself and no results.… read more
Samuel White
Samuel White
Tech Expert
512 satisfied customers
I have a iPhone 4 ...this morning after unplugging my phone
hello, i have a iPhone 4 ...this morning after unplugging my phone from the charger it wont turn on. I used it last night and all was fine .Can you help me get it back on? Thanks… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I purchased an iPhone 5C yesterday. My old phone is an iPhone
I purchased an iPhone 5C yesterday. My old phone is an iPhone 4. I want to get into my old phone to look something up that wasn't transferred to the new one but it keeps saying that it's searching and… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
My iPhone 4 shut down suddenly and never response, and fail
My iPhone 4 shut down suddenly and never response, and fail to switch on by all means.Can you help? Thanks.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I believe my phone may have been cloned (they had access to
I believe my phone may have been cloned (they had access to the phone (it was stolen then returned 1/2 hour later) and the serial number and phone number. I also believe it had spyware installed so I … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
My iPhone receives calls but can't make calls. When I try to
my iPhone receives calls but can't make calls. When I try to make a call it immediately blocks and the message appears "call failed" I use the iPhone on my travels and put a local phone chip in. there… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Hi Do you know if the following app exists? I am looking
Hi Do you know if the following app exists? I am looking for an Iphone or Android app to help manage diabetic convulsions What I need is an app which works like a dead mans switch on a train. The app … read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
my phone went dead and will nor respond to turning on/off or
my phone went dead and will nor respond to turning on/off or plugginbf in to charger. will not respond to receiving calls. the icon in middle is dead. I can't tell if phone is on or off because of no … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Why does my Iphone 4 take so to load comments when i click
why does my Iphone 4 take so long to load comments when i click on someones facebook pape . It's so slow… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x