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I have an I-phone 6.Verizon discontinued email accounts. I…

Customer Question
I have an I-phone...

I have an I-phone 6.Verizon discontinued email accounts. I need to update my account to update with a new email and password.

Technician's Assistant: When did you last change your password ***** Apple ID?

Long time ago. I don't remember the password. my password ***** the I Store for apps was Larry2772

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No I have not

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I do not have the phone on me, I can get back later tonight when I get home.

Submitted: 1 month ago.Category: Smartphones
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Answered in 10 hours by:
1/6/2018
Technician: Harry, IT replied 1 month ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 1,018
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Smartphones Question
Customer reply replied 1 month ago
I do
Technician: Harry, IT replied 1 month ago

Are you able to sign into the old Apple ID account?

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Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 378
378 Satisfied Customers
Experience: Experience in supporting and using smartphones.

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Experience in supporting and using smartphones.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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