Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

My son downloaded Passible Password app to my iPhone but i…

Customer Question
My son downloaded Passible...

My son downloaded Passible Password ***** to my iPhone but i don't know the pin. How do I reset my log in pin to get started? Thanks

Technician's Assistant: When did you last change your password ***** Apple ID?

Haven't for a while

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Wait... is my passible PIN tied to my apple ID log-in?

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 9 hours by:
1/5/2018
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
I'm trying to download an app and can't remember my iphone
I'm trying to download an app and can't remember my iphone password. … read more
Harry
Harry
IT
2,829 satisfied customers
I have an Iphone 4 that I no longer use. My grandaughter
I have an Iphone 4 that I no longer use. My grandaughter asked if she could have it so she can use the internet to play games etc. So I gave it to her. However the email associated with this device is… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
My iPhone keeps asking for the password to an apple id I no
My iPhone keeps asking for the password ***** an apple id I no longer use. Haven't used it in a few years. And when I called tech support, they told me the apple id***@******.*** doesn't exist. But my… read more
Harry
Harry
IT
2,829 satisfied customers
I don't remember my phone ID number that I need so I can get
I don't remember my phone ID number that I need so I can get the passwordfor the signiatouchcontrol … read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
I bought an iPhone X yesterday and tried to download the
I bought an iPhone X yesterday and tried to download the information from my old iPhone to the X and my account is now locked. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
Actually it's my iphone. Trying to switch from verizon to
Actually it's my iphone. Trying to switch from verizon to xfinity but forgot my apple password. How can I switch or retrieve it? … read more
Harry
Harry
IT
2,829 satisfied customers
My Iphone is asking me to add my changed google password to
My Iphone is asking me to add my changed google password ***** my settings. I go to settings, but it won't bring up an keyboard for me to use. … read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
My LGK20 has been off for a few months because I bought an
My LGK20 has been off for a few months because I bought an iPhone. I want to give this to my sister but I forgot the pin. I tried twice with my usual pins so I have one more try. Is there anyway you c… read more
Harry
Harry
IT
2,829 satisfied customers
Trying to give my old iPhone 6s to a friend; she went to
trying to give my old iPhone 6s to a friend; she went to another carrier but iPhone was not unlocked; I now have it back; my code will not open it; my old code; it is an AT&T phone … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I have to reset my iPhone apple id and pasword. I need to
i need to reset or get new apple id and password ***** my iphone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an old iphone 4 that I have had an My 15 yr.old
I have an old iphone 4 that I have had an My 15 yr.old daughter needs a phone how can I unlock my Iphone when I have forgotten my account an password ***** activate it to where she can have data on it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Trying to download an app asks for my password. havent beeen
Trying to download an app asks for my password. havent beeen in in years so i have no idea what my password ***** Phone number is(###) ###-#### Mark S Stevens, email:***@******.*** … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My phone after updating was locked due to me not knowing my
My phone after updating was locked due to me not knowing my security questions nor my password, I also forgot my email password ***** am unable to retrieve a new password. I need to make an appointmen… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I recently moved. My email address changed. My apple id was
I recently moved. My email address changed. My apple id was my old email address. Now I cannot update my phone ane I can't change my apple id, or even access itunes. I can't just change the password X… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iphone does not accept my apple id or password. I was able
My iphone does not accept my apple id or password. I was able to download a photo app with no trouble but the next time I tried to download a free app it could not recognize the same id and password.… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x