Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I lost 3,000 plus photos on my iPhone 6 and I don't know
I lost 3,000 plus photos on my iPhone 6 and I don't know why. I checked the iCloud but they were not there. Can they be retrieved? … read more
Michael T
Michael T
90 satisfied customers
I've deleted a couple albums from my phone now I can't
I've deleted a couple albums from my phone now I can't retrieve them. They show up as purchased but I can't get them back, can't even rebuy them still on my iPad tho … read more
Mark
Mark
Master IT
1 satisfied customers
Is it possible to retrieve deleted videos that were not
Is it possible to retrieve deleted videos that were not backed up from an iPhone7? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,919 satisfied customers
I have owned several Apple devices for many years. I have a
I have a IPhone 6 Plus, 8, and several other devices. I use the notes app that was on loaded on my home page. Today I noticed it was gone along with a lot of important information. How or can can I retrieve the missing information? … read more
Expert
Expert
I have 2 i phone 6s; one for me, one for my wife. but all
I have 2 i phone 6s; one for me, one for my wife. but all functions on my i phone, calls, texts, photos, etc appear on both phones, which is annoying for her, as much of my communications are for my w… read more
Ashik
Ashik
Master's Degree
1,174 satisfied customers
I have 50 GB on my iPhone but my phone is saying storage is
I have 50 GB on my iPhone but my phone is saying storage is full … read more
James I
James I
Pool Plant Operator
23 satisfied customers
I have an I-phone 6 and a apple desktop. When I take
I have an I-phone 6 and a apple desktop. When I take pictures with my i-phone, they are stored on the i-phone as well as the desk top automatically. I lould like to delete my pics from my i-phone to f… read more
Ashik
Ashik
Master's Degree
1,174 satisfied customers
How can I pull up all photos that I have packed up to the
How can I pull up all photos that I have packed up to the iCloud or iCloud Drive from my iPhone over the years?… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
My son got a new phone today. The tech at the store chose
My son got a new phone today. The tech at the store chose the wrong I cloud to import info from. We came home my son tried to fix himself and he accidentally deleted his phone from the cloud … read more
John T. F.
John T. F.
Apple Consultant
3,930 satisfied customers
I'm trying to download my photos from icloud to my updated
I'm trying to download my photos from icloud to my updated phone. … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
After one of the updates I lost info in notes and would like
After one of the updates I lost info in notes and would like to retrieve it. … read more
Harry
Harry
IT
3,421 satisfied customers
My iPhone 5 died on me. I then purchased an iPhone 6+. The
My iPhone 5 died on me. I then purchased an iPhone 6+. The salesgirl at the AT&T store informed me that all my precious photos and videos from the iPhone 5 did not transfer over to the new iPhone 6+ a… read more
Ashik
Ashik
Master's Degree
1,174 satisfied customers
Re: the Notes A Nopp on my iPhone 5s. I accidentally touched
Re: the Notes A Nopp on my iPhone 5s. I accidentally touched the "trash" icon on one of the notes for a list of books and it was lost. A note said it could be retrieved within 30 days but I could not … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,255 satisfied customers
Ashik, I have backed up my iPhone to iCloud. However, when I
Hi Ashik, I have backed up my iPhone to iCloud. However, when I sign into iCloud on my PC (Window 7 if this matters) it only show contacts and notes from 2014 and I can't see any photos. I'd appreciat… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I have an iPhone 6 and my storage is full of pics and
I have an iPhone 6 and my storage is full of pics and videos. I have an iCloud account with 200gb storage. How can I get my crap off my phone and on the iCloud?… read more
Ashik
Ashik
Master's Degree
1,174 satisfied customers
Ugh. I had just written a proposal as a NOTE on my iPhone
Ugh. I had just written a proposal as a NOTE on my iPhone 4s. I somehow highlighted the whole note (many paragraphs) and went to click it again to un-highlight it. When I did the entire note erased. I… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
my pictures from my photo stream on my apple iPhone 4 were
my pictures from my photo stream on my apple iPhone 4 were deleted by accident,can I retrieve them.… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
tried to back up iphone 4 and then update to new software,
tried to back up iphone 4 and then update to new software, all pics and contacts gone.. how do i locate contact and pics please help… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,106 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

3,930 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x