Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Have a new Iphone and need an apple id. I have never had…

Customer Question
Have a new Iphone...

Have a new Iphone and need an apple id

Technician's Assistant: When did you last change your password ***** Apple ID?

I have never had one

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Since it is a new phone how would I do that?

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 1 hour by:
1/3/2018
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
I still need help
Technician: Harry, IT replied 7 months ago

Do you already have an Apple ID or are you looking to create one?

Ask Your Own Smartphones Question
Customer reply replied 7 months ago
I never had and Apple ID and need to create one. Don
Technician: Harry, IT replied 7 months ago
Ask Your Own Smartphones Question
Customer reply replied 7 months ago
I lost the verification page. Could you resend that and I will verify the code. Don
Technician: Harry, IT replied 7 months ago

I cannot but you can start over here: https://appleid.apple.com/account#!&page=create

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Harry Your Own Question
Harry
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,821
2,821 Satisfied Customers
Experience: IT at Justanswer

Harry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
Today I need to acdtivate a new iPhone and it is a
Today I need to acdtivate a new iPhone and it is a replacement for a work issued old phone. The IT guy told me to just follow the on screen instructions. I started, got on a wifi here at home and saw … read more
Justin Johnson
Justin Johnson
Owner
2,397 satisfied customers
I got the calendar back on the phone. I still have an issue
I got the calendar back on the phone. I still have an issue with my music. I had a ton of music on my old 6 and it all appears to be in cloud. On the new 6 and on I tunes library, I only have a fracti… read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
I need to reset my device because i do not know the password
i need to reset my device because i do not know the password ***** i dont know how … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
73 satisfied customers
My Iphone 6 has a wrong ID entered by salesman at Verizon
My Iphone 6 has a wrong ID entered by salesman at Verizon but I have no password ***** it. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I need a battery for my Iphone 6 how much does it cost. You
I need a battery for my Iphone 6 how much does it cost … read more
Michael T
Michael T
73 satisfied customers
I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
I just purchased a new iPhone 8 and I need help setting up
I just purchased a new iPhone 8 and I need help setting up my Apple I'D and password. My iPhone 6 has been disabled due to me trying to get in it too many times so I cannot retrieve photos or contacts… read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
I purchase a iphone out by individual 6 month ago to fine
I purchase a iphone out by individual 6 month ago to fine out it had activated lock on it and person I purchase product is no longer able to fine him so what should I do to get it unlock … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I don't know my apple ID for my phone. I had someone try to
I don't know my apple ID for my phone. I had someone try to set up my account and there was always a problem and Ive tried to create a new account but I cant use my email … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
41 satisfied customers
Somehow I have "locked" my iphone...I am using the Apple ID
somehow I have "locked" my iphone...I am using the Apple ID and password ***** wrote down when I purchased the phone...but it says one or the other is incorrect … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Phone went blank for unknown reasons... trying to use old
phone went blank for unknown reasons... trying to use old iphone. Need to recover authorization code. Please help! … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am not getting any pictures people send me on my
hello. I am not getting any pictures people send me on my iphone 5s but they are NOT getting an error message "delivery failed" -- where are the pictures going? Is it possible they are going to anothe… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I bought a new phone and iPhone six this weekend I had the
I bought a new phone and iPhone six this weekend I had the iPhone 5 S in restoring the settings to give to my son I erased all content and reset the phone before I turned off location so now I'm tryin… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I changed my iTunes and Apple ID but with the upgrade my iPhone
I changed my iTunes and Apple ID but with the upgrade my iPhone & iPad reverted to my old ID. How do I change back to the one I want to use?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I recently moved. My email address changed. My apple id was
I recently moved. My email address changed. My apple id was my old email address. Now I cannot update my phone ane I can't change my apple id, or even access itunes. I can't just change the password X… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Hi, I need to save my iPhone contacts to iCloud not exchange.
Hi, I need to save my iPhone contacts to iCloud not exchange. Can you tell me how please? Thanks… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am trying to get into a new iPhone that I got today since
I am trying to get into a new iPhone that I got today since my other iPhone no longer charged. I am having trouble with the Apple password. I evidently cannot remember the one that I had and when I tr… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x