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Most of the Apps on my iphone 5s have greyed out. I have…

Customer Question
Hello. Most of the...

Hello. Most of the Apps on my iphone 5s have greyed out. I have backed the phone up to a PC. When I attempt to restore it a message comes up that says "turn off find my Iphone. Help!

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

11.2 something...I think

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Only relatively recently ..perhaps a month. The backup described above is all I have done so far...I have done updates when they have appeared

Submitted: 6 months ago.Category: Smartphones
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Answered in 38 minutes by:
1/3/2018
Technician: Michael T,
 replied 6 months ago
Michael T
Category: Smartphones
Satisfied Customers: 2,629
Experience: dasdasd
Verified
Hi my name Mike and will be assisting you with your question today. When you turn off the find my iPhone feature are you still not able to restore?
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