Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My son gave me his iPhone 5 when he upgraded. I am 71 years
My son gave me his iPhone 5 when he upgraded. I am 71 years old and really not too computer literate. I am unable to update my phone because I do not have a password ***** the icloud account that was … read more
Samuel White
Samuel White
Owner and Expert Tech
293 satisfied customers
I currently have an I Phone 8...love it.....however just in
Hello, I currently have an I Phone 8...love it.....however just in the past week I changed my pass word and put in my thumb print....... all good so far... … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I completely forgot my password and now it says iPhone
I completely forgot my password ***** now it says iPhone disabled connect with itunes … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I am trying to restore my iphone 6 after an update and have
I am trying to restore my iphone 6 after an update and have forgotten my password. My laptop is an older model and I presume unable to handle the itune download to reset and or restore my phone. I was… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,775 satisfied customers
I can not reset my password for itune, iphone 7 plus, About
I can not reset my password ***** itune JA: What's the make/model of your device? How old is it? Customer: iphone 7 plus JA: How long has this been going on? What troubleshooting have you tried? Custo… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have an iPhone 5c and it is hacked. It has been completely
I have an iPhone 5c and it is hacked. It has been completely taken over by someone else. My Amazon account is being used and I have taken off my credit card. My FB account has password ***** daily- I'… read more
Josh
Josh
Technician
22,968 satisfied customers
I have an iPhone 4s that I can't remember the password
I have an iPhone 4s that I can't remember the password ***** unlock the phone. It is not backed up either. Is there a way to bypass this security code and back up the pictures on there to a computer?… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Downloaded ios9.1 last night on my ipad. Screen keeps asking
downloaded ios9.1 last night on my ipad. Screen keeps asking me for password, which I keep entering. Then, screen says disabled??Please advise.....… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Ashik, I have backed up my iPhone to iCloud. However, when I
Hi Ashik, I have backed up my iPhone to iCloud. However, when I sign into iCloud on my PC (Window 7 if this matters) it only show contacts and notes from 2014 and I can't see any photos. I'd appreciat… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I woke up today and my iPhone required me to login with my
I woke up today and my iPhone required me to login with my passcode. Usually, it only asks for this when I reboot my iPhone, but this time it said something about requiring a passcode every 48 hours. … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My IPhone 4S is disabled and I can't remember my password.
My IPhone 4S is disabled and I can't remember my password. I am not near a computer. How do I get in the phone without losing all of my data?… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I changed my 4digit password ***** my iphone6. cannot remember
I changed my 4digit password ***** my iphone6. cannot remember it and ive now tried too many times to get any more chances....help!!… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
iPhone 5s disabled due to incorrect password ***** screen was
iPhone 5s disabled due to incorrect password ***** screen was in zoom mode. Could not get password ***** bc screen too large to find numerals.… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My sons iphone disabled when he forgot his passcode, how do
My sons iphone disabled when he forgot his passcode, how do we unlock it so he can use it? I have it hooked to my itunes account but it won't let us in… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Have an iphone that daughter forgot password XXXXX locked out
Have an iphone that daughter forgot password XXXXX locked out was never synced with computer need to get it unlocked… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I seem to have a different Apple ID for for my: I phone, iTunes,
I seem to have a different Apple ID for for my: I phone, iTunes, icloud and ipad. How do I get just one ID?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I am about through with the iphone - I realize im not 20 yrs
I am about through with the iphone - I realize i'm not 20 yrs old but this password XXXXX is too much - everytime I log onto something it says the password XXXXX XXXXX right. I would like to use the s… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x