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OMG...my mom's name was Pearl. I hope you can help me. I…

Customer Question
Hi Pearl....OMG...my mom's name...

Hi Pearl....OMG...my mom's name was Pearl. I hope you can help me. I accidentally deleted messages on my iphone - is it possible to retrieve them. I have not backed them up through icloud or any other potential way.

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Let me check -

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It's the iOS 11.2.1 - i just deleted them last night I haven't tried to restore them because I was't sure if I could - safely

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No...I just want to restore the message if at all possible

Submitted: 6 months ago.Category: Smartphones
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 6 months ago
Will you be able to get it so the messages I deleted will be restored? If the answer is no...I don't see going any further.
Answered in 6 hours by:
1/2/2018
Technician: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
Actually no I don’t but since I have to pay $35.00 anyway, it would be nice to hear what you found out.
Customer reply replied 6 months ago
No...just tell me what you found out
Technician: Harry, IT replied 6 months ago

Unfortunately, if you did not back up the phone via iCloud or iTunes then it would be impossible to recover.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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