Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I started to install my own message for answering the phone
I started to install my own message for answering the phone when I am not in, Dialed 500 entered a password ***** then started entering my name but was unable to complete my message. How can I delete … read more
Michael T
Michael T
90 satisfied customers
My phone says that the password has changed. I can't
Just that sometimes my phone say password ***** or the email is wrong… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,975 satisfied customers
I was asked to enter a password for my phone. I did and now
I was asked to enter a password ***** my phone. I did and now am locked out of my phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,092 satisfied customers
My phone decided not to let me open, turn off or anything.
My phone decided not to let me open, turn off or anything. The ringer sounded garbled it's last ring. I haven't ever had this happen before. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,792 satisfied customers
I have a new phone. My passwords are on the old phone and I
I have a new phone. My passwords are on the old phone and I was locked out for 2 days. Now it says 11 days. I need to get the info from my old phone which is backed up to the icloud. How can I get thi… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
70 satisfied customers
I have new phone number so I can retrieve password. 11.0.
I have new phone number so I can retrieve password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I tried entering my account information on my iPhone and got
I tried entering my account information on my iPhone and got a message back saying that I was changing my device. I was using the same device I have always used. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,975 satisfied customers
Up graded my cell phone asked for password made up a new one
Up graded my cell phone asked for password ***** up a new one now I can't get into my phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,092 satisfied customers
I'm very new at this and remembering a password is hard if
I'm very new at this and remembering a password is hard if there is more than one, I'm 72 and confused. I write thos. down and then don't know what is what. My daughter was helping me but got me confu… read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
Sorry, it is my phone.... Galaxy J36 v. Reset many times,
reset many times, keeps saying it needs a password, then it says i am not on it. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
After I type in my password the dots just vibrate and it
After I type in my password ***** dots just vibrate and it won't let me go any further … read more
Harry
Harry
IT
3,396 satisfied customers
I suspect my text messages are being monitored. Iphone. IOS
I suspected that it started a few months ago so I wiped my phone & changed my password ***** it's happening again. I've noticed a lot lower battery life but not sure if it's just the Iphone battery problem that has happened. it's an Iphone 7 version… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,092 satisfied customers
I got a message that I needed to change my passcode. I was
i got a message that I needed to change my passcode. I was at less than 5% battery power....I changed it....and now it is disabled.....I have tried to enter both my old and new password.....I keep get… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Not my computer, it's my phone. I had an update on my phone,
not my computer, it's my phone. I had an update on my phone, I forgot my password, so I tried the 12 times, and my phone has been taken back to a status with none of my information on it. I have tried… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I have a request for a two-factor authentication...a
I have a request for a two-factor authentication...a verification code which has not been sent to my phone in order to continue to update apps on my phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,792 satisfied customers
Can not retrieve email on my smartphone, yahoo.com, it will
it will not allow any says can not connect to server … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
All of a sudden I got a message about Activation Lock. It is
All of a sudden I got a message about Activation Lock. It is asking for my Apple ID and/or password. I don't know either of these things. What can I do? … read more
Samuel White
Samuel White
Owner and Expert Tech
299 satisfied customers
I bought my hubby a new phone, but it's not with Team mobile
I bought my hubby a new phone, but it's not with Team mobile nor is it IPhone. it's an android zte. the problem is the new carrier can't transfer his contact , we have to somehow do it in the computer… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,092 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x