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The phone updated then requested apple id and password. The
The phone updated then requested apple id and password. The info we write down a while ago doesn't work, so the phone is now locked. How can I enter a new apple id and password? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I bought an I phone yesterday and while trying to set it up
I bought an I phone yesterday and while trying to set it up messed up my main email account I can't get into my Mac laptop … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I just got the iphoneX but I need to reset my user amd paw
I just got the iphoneX but I need to reset my user amd paw because I forgot all about it … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
94 satisfied customers
I cant sign in my apple phone because I had to get my screen
i cant sign in my apple phone because I had to get my screen fix and I forgot my id on my phone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I need to upgrade my phone and forgot all the ID numbers in
good day i need to upgrade my phone and forgot all the ID numbers in ICloud what should I do also need to enlarge the data size for the photos how can i update the phone iphone 6 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My apple i phone 8 is not working. I tried to reset all
My apple i phone 8 is not working. I tried to reset all settings and it just quite. Unable to activate it. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I need Apple ID and password for for cell phoneplease. I
I need Apple ID and password ***** for cell phone(###) ###-####please … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My Wife was give an IPhone 4 from my daughter Meredith
My Wife was give an IPhone 4 from my daughter Meredith Balossini about 3 years ago. About 2 months prior to moving our account from Verizon to AT&T the phone was locked out be Apple. When we attempted… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
141 satisfied customers
Can you all [email protected]******** IPhone 7 I'm calling about unlocking
IPhone 7 I'm calling about unlocking my iPad. I called-yesterday and gave them I'd and cc numbe, but were cutoff. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I purchased a new iphone 6 some months ago. We downloaded
i purchased a new iphone 6 some months ago. We downloaded info from the wifes phone including her apple/itunes setup. I want to set up seperate a/c. we do not have the old password ***** ID to clear m… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
My purse was stolen and my phone was in it. I purchased a
My purse was stolen and my phone was in it. I purchased a new phone and I could not remember my apple i.d. or password. The info I entered was not correct. I need some assistance resetting it. Can you… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My wife's I phone rebooted and she lost everything on it. We
My wife's I phone rebooted and she lost everything on it. We went to Best Buy and they restored phone but we still can't get it to work. Called Time Warner (Spectrum) they said we needed a password **… read more
Karthik Nagarajan
Karthik Nagarajan
519 satisfied customers
Im not too sure if you can help, i have a used iphone 5s
Im not too sure if you can help, i have a used iphone 5s that im trying to set up. Because the iphone 5s that i have has problems, i put the sim card in the newer phone. I know my apple Id but cant fo… read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Yesterday my phone said it needed apple id and password
yesterday my phone said it needed apple id and password called verizon went to icloud.com retrevied id but it may take 4 days to get password My husband is over road driver no home phone desperate ple… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Turned on verizon phone and it stated this phone is linked
turned on verizon phone and it stated this phone is linked to an apple ID. I have no idea what the original apple ID and password ***** Tried a new password ***** itunes but it did not take it on the … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Michael T
Michael T
73 satisfied customers
I'm locked out of my I phone, need to activate it... forgot
I'm locked out of my I phone, need to activate it... forgot my password. What is my next step? It's prompting me to apple.com/kb/TS4515 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
Logan wireless # 2298216828, need to someone to access my
need to someone to access my account so I can print a copy of my PROOF OF PURCHASE. Need to find an apple store to take it and phone to take it too, in order to find out Login and Password ***** the setup phase. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
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nalosin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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