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I have an apple I-phone 6 that was accidentally backed up to…

Customer Question
I have an apple...

I have an apple I-phone 6 that was accidentally backed up to my I-phone 7 so now she has all my contacts and pictures. She is 12 and so mad at me

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

She is under my i-cloud

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It happened last week and I have done nothing to correct it because i did not know how

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That's it

Submitted: 6 months ago.Category: Smartphones
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Answered in 8 hours by:
1/2/2018
Technician: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,606
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Smartphones
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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