Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

I am unable to add wallet and att app to my iphone. My apple…

Customer Question
I am unable to...

I am unable to add wallet and att app to my iphone

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Yes my apple I phone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Since last night when I tried to add

Submitted: 6 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 2 hours by:
12/31/2017
Technician: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,579
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
How can I display my Apple Pay nfc icon? IPhone 7 Plus iOS
How can I display my Apple Pay nfc icon? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 7 Plus iOS 11.4 JA: How long has this been going on wit… read more
Michael T
Michael T
73 satisfied customers
It is not my computer. I am trying to change my apple e-mail
It is not my computer. I am trying to change my apple e-mail account on my i-phone and I-pad … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
50 satisfied customers
I changed my apple id on my IPhone pro. I am now unable to
I changed my apple id on my IPhone pro. I am now unable to access my account. the id was just my email address, which I changed from yahoo to gmail. … read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
I tried to sign into my mail on my apple iPhone, a 5s with
I tried to sign into my mail on my apple iPhone , a 5s with apple care person on phone with me and it kept telling me my password ***** incorrect. I used the same one that became effective 1/2/18. I d… read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
After updating to ios 11.2.6 on my iPhone 6 Plus, I am
After updating to ios 11.2.6 on my iPhone 6 Plus, I am unable to have apps open in the background. No way to sideswipe to main screen and have to close each app before I can access another app … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Disappeared. Google. Iphone. I don't know. Last night reset
Disappeared JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Google JA: How do you usually access your email? On a phone or tablet, or through a web browser? Customer: Iphone JA… read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
I just purchased a new iPhone 8 and I need help setting up
I just purchased a new iPhone 8 and I need help setting up my Apple I'D and password. My iPhone 6 has been disabled due to me trying to get in it too many times so I cannot retrieve photos or contacts… read more
Samuel White
Samuel White
Owner and Expert Tech
263 satisfied customers
I wish get some new apps on my Apple iphone-5, but am unable
I wish get some new apps on my Apple iphone-5, but am unable to do so because of ID and password ***** (changed or forgotten) what can I do? … read more
Cris
Cris
60 satisfied customers
Trying to find apple pay. 5c. 2weeks. Location on my iphone
trying to find apple pay JA: What's the make/model of your device? How old is it? Customer: 5c JA: How long has this been going on? What troubleshooting have you tried? Customer: 2weeks JA: Anything e… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
Wallett is mising from my iphone and I don't know how to
Wallett is mising from my iphone and I don't know how to restore it … read more
Vinod Menon
Vinod Menon
Customer Service
381 satisfied customers
I have an iphone 5. Last year I was able to have a shared
I have an iphone 5. Last year I was able to have a shared calendar from school appear in the apple calendar. I can't do that this year. My school calendar shows up in the apple calendar but not the sh… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I did the most recent update on my iPhone 5 last night. This
I did the most recent update on my iPhone 5 last night. This morning it requested my apple id I used to set up my phone. I put in the id and password ***** remember and it would not take. I tried rese… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I down loaded to my iphone 6 new software last night and now
I down loaded to my iphone 6 new software last night and now am unable to power it off or open any of the the apps, it is frozen. I can see calls coming in but unable to answer them.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I lost my IPhone last night at movie theater I went back immediately
I lost my IPhone last night at movie theater I went back immediately and searched to no avail and then left information with lost and found I called back this this morning and they didn't find it. I h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
iOS 7 update backup wont restore I have a iPhone 4 - am
iOS 7 update backup won't restore I have a iPhone 4 - am faithful with backups! I am also a network administrator for the Federal Government, so computers are certainly NOT out of my realm of understa… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Hi,This question is about iPhone5. I just got one in Sept,
Hi, This question is about iPhone5. I just got one in Sept, 2012. I never stream movies, TV nor songs. Problem is, in last few weeks I've noticed the battery drains extremely quickly. Today I had two … read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
What is the best estimate as to when the iPhone 5 is coming
What is the best estimate as to when the iPhone 5 is coming out? Since my iPhone 4S is no longer working as a phone and I had to downgrade to a borrowed iPhone 3, I'm not sure how patient to be. It ma… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
Hello, I have iPhone 4 from ATT network, I am going to overseas
Hello, I have iPhone 4 from ATT network, I am going to overseas for long travel and I would like to use my iPhone there with domestic sim card. But, my phone is currently locked with ATT and they are … read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x