Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My iphone was a gift without a password. Can you help me get
My iphone was a gift without a password. Can you help me get one? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
I just bought a new IPhone 8; I just bought an IPhone 8,
I just bought an IPhone 8, when they transferred the old phone into the new phone, my ex husband's Apple ID got transferred too, how can I delete his Apple ID off my phone, every time I try to purchase something his I'd shows up … read more
Ashik
Ashik
Master's Degree
1,068 satisfied customers
I am trying to resinc my apple watch to my iphone. I forgot
Hi, I am trying to resinc my apple watch to my iphone. I forgot the new password ***** I had set on my apple watch. I have tried too many times and it is telling me, "Too many attempts". … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I have a new iPhone 8 for my wife who dropped her iPhone 6
i have a new iPhone 8 for my wife who dropped her iPhone 6 into the washing machine. I had managed to to do an iCloud and manual store of her phone to the computer before she did this thank goodness. … read more
Ashik
Ashik
Master's Degree
1,068 satisfied customers
Need help w/ I phone -8Currently trying to update I tunes
need help w/ I phone -8Currently trying to update I tunes software and it won't complete process - stuck at 75 % phone *****… read more
Ashik
Ashik
Master's Degree
1,068 satisfied customers
I just downloaded the update that was supposed to keep the
I just downloaded the update that was supposed to keep the watch from being stuck on the Apple logo at start-up and it's now stuck on the Apple logo … read more
Harry
Harry
2,219 satisfied customers
My iPhone 6 phone message screen is not showing me my
My iPhone 6 phone message screen is not showing me my messages when I touch screen it just shows be a blank screen nothing on it, why would it do that.? … read more
Ashik
Ashik
Master's Degree
1,068 satisfied customers
I have an iPhone5 and am updating to ios11. from apple Mac.
HI. I have an iPhone5 and am updating to ios11. from apple Mac. The software was downloaded and now the phone is being updated. The phone seems to be doing nothing after the white bar of updating is c… read more
Ashik
Ashik
Master's Degree
1,068 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have an iPhone 7, it went dead, so I thought. I attempted
I have an iPhone 7, it went dead, so I thought. I attempted to get it to boot countless times using the soft boot procedure as I think its called and just messing with the buttons. It's under warranty… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My iphone keeps restarting, it is an iphone 5 quite old must
i have tried to press home button and off botton same time but its not working itrs been like that for an hour … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I stopped my iphone 6S in the middle of an unwanted update
I stopped my iphone 6S in the middle of an unwanted update and now I have the itunes icon and a cord and I can't do anything.. suggestions? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
My family all has I-phone 5c. Daughter uploading apple
my family all has I-phone 5c. Daughter uploading apple update and phone locked up. Displays apple now, will not respond to restart or charge, etc. Suggestions??… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Started os2 install. Was paused "charge over 50%, now iPhone
Started os2 install. Was paused "charge over 50%, now iPhone says up to date with 1.01. How do I finish install?… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
How do I solve the software download issue? My phone is
How do I solve the software download issue? My phone is stuck in the "slide to upgrade" mode.… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
iphone 4s was turned off and then a day later turned on. apple
iphone 4s was turned off and then a day later turned on. apple logog flashes bright then dim then bright then dim over and over put phone in dfu or recovery mode with 2 different computers with two di… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
during software update iphone froze and just shows apple logo
during software update iphone froze and just shows apple logo cant turn the phone off it will not do anything… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
I have my daughters iphone4 here. She recently attempted to
I have my daughter's iphone4 here. She recently attempted to update to ios5.1.1 I believe. Something went wrong and the phone went into recovery mode. We have not let it restore yet because she has pi… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x