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After one of the updates I lost info in notes and would like…

Customer Question
After one of the...

After one of the updates I lost info in notes and would like to retrieve it.

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPhone 6 Plus and I’m not sure about the OS

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

The problem is with my notes in yahoo. They were lost in the update. I’ve tried troubleshooting. Yahoo sent a verification code to an old email address I don’t have access to anymore. It was provided by my employer and I’ve contacted our IT dept. and they can’t help.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not sure what else I can add.

Submitted: 7 months ago.Category: Smartphones
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Answered in 19 hours by:
12/30/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Technician: Harry, IT replied 7 months ago

Are you referring to the notes in iCloud?

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Customer reply replied 7 months ago
My problem has been resolved. Thank you.
Technician: Harry, IT replied 7 months ago

You're welcome!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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