Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I purchased a new phone online through Amazon. My carrier is
hello. I purchased a new phone online through Amazon. My carrier is Sprint but apparently the phone I received is locked and it is an AT&T phone. Please advise how I can get it unlocked so I can get i… read more
Harry
Harry
2,217 satisfied customers
It is not my computer but my phone: Samsung, Tracphone. It
It is not my computer but my phone: Samsung, Tracphone. … read more
Samuel White
Samuel White
Owner and Expert Tech
284 satisfied customers
On our iphones we had sbcglobal email boxes that disappeared
on our iphones we had sbcglobal email boxes that disappeared last night??? I had one for my files & one for my husbands. Why are they gone today? … read more
Harry
Harry
2,217 satisfied customers
My phone is locked. I have had a Sprint phone for years and
Please help me. My phone is locked. I have had a Sprint phone for years and have never been able to download apps. I thought the problem was with me. I never got the password ***** I went to the Sprin… read more
Michael T
Michael T
73 satisfied customers
I bought a smartphone 7 from a Store On Facebook. I met the
I bought a smartphone 7 from a Store On Facebook. I met the person asked pertinent questions. Gave him $400 for phone. We tried ALL day to get the phone unlocked, apps I… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
Not much. Received a replacement for a lost I phone. When I
Not much. Received a replacement for a lost I phone. When I turned it on it requested a password ***** of course I didn't have. Where do I get this passcode. It is a LGK10 and whenever I turn it on I … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
We originally had our service with Sprint. During that time,
We originally had our service with Sprint. During that time, we purchased and I-phone 6. Then my husband lost it. Sprint replaced it for a fee. We were very unhappy with Sprint, so we turned in the re… read more
Samuel White
Samuel White
Owner and Expert Tech
284 satisfied customers
I bought a new phone from ebay it is locked to tmobile and
i bought a new phone from ebay it is locked to tmobile and just got back from sprint now it wont unlock… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
i have the lg800g we are not electronic savvy this is our first
i have the lg800g we are not electronic savvy this is our first cell bought 11/2 yrs ago activated but didn't use until feb when got new car that had bluetooth sales told us that the phone had bluetoo… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I recently updated my iPhone 4 to an iPhone 7.0. I cannot
I recently updated my iPhone 4 to an iPhone 7.0. I cannot connect to my aol emails, as it says user name or passwork are incorrect. I was also at Apple Store when they transferred all my data into iTu… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I took my iPhone 4 into Apple Store on 11/27. They suggested
I took my iPhone 4 into Apple Store on 11/27. They suggested I upgrade my phone to a 7. I do not have an update button on phone so they hooked it up to my computer and put all my contacts, passwords, … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Hello JA: Can you tell me what cell phone providers that currently
Hello JA: Can you tell me what cell phone providers that currently sell the Samsung Galaxy Mega? I live in zip code 60462. Thanks, Dave… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I received your email and it tells me to log in using a new
I received your email and it tells me to log in using a new temp PW I am not familiar on how to log in and where to log in… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
Hello, Im new to the US and got the virgin mobile plan
Hello, I'm new to the US and got the virgin mobile plan and an iphone 4s. I pay $35 for unlimited data plan. But the iphone 4s doesnt support 4g, which is what i want. I'm using now 3g. I want an ipho… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Got an email bug on my LG Thrive and had to reset everything.
Got an email bug on my LG Thrive and had to reset everything. Now trying to reinstall my email address and info and keep getting error msg that either username or p/word is incorrect. Just called my l… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
I deleted and reinstalled hotmail onto my iPhone 4 and all
I deleted and reinstalled hotmail onto my iPhone 4 and all my contacts and my calendar events disappeared.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
380 satisfied customers
My PC crashed the other day so I bought a new one (Dell). Got
My PC crashed the other day so I bought a new one (Dell). Got a new Office Suite installed at Best Buy/Geek Squad to include Outlook 2010 so I could to sync with my B'berry Torch 9800. Have spent the … read more
Waitongu2
Waitongu2
Technician
Bachelor's Degree
159 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

380 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x