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I have a new iPhone. It has been disabled. I put my finger
I have a new iPhone . It has been disabled. I put my finger print in the phone but it doesn't It wanted my pass word which consist of numbers. I didn't write numbers down and can't remember .. Pretty … read more
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John T. F.
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Samuel White
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I have a new phone and I didn't write down the apple id and
I have a new phone and I didn't write down the apple id and password.Now I can't remember it. I'm locked out. What do I do? … read more
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I was given this phone. I transfered my carrier from
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I have been out of service ever since I up-dated my phone
I have been out of service ever since I up-dated my phone and didn't put in a code. I have been given the run around from Apple ever since. First it's a code. Got the code. Then it was a credit card n… read more
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I have ms I just got. New phone nd I can't remember my pass
I have ms I just got. New phone nd I can't remember my pass words usually when they switch my stuff over it goes on the new phone but not this time my app switched but I have to sign in again … read more
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I'm trying to get used to the new phone and when I tried to
hi my name is ***** *****'m trying to get used to the new phone and when I tried to set up email last night this darn phone put in other letters I did not put in and I didn't notice until it was done … read more
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I can't sign into my account. I'm sending to my account on
I'm sending to my account on my iPhone but I can't sign into my account on my Android phone because I don't remember the password ***** the the the phone that I use like to recover my account it doesn't work I mean America and phone number is ***** Jamaican phone number so I can't get that text or message if I'm supposed if I'm if I choose that option so I can't get into my account … read more
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I just had my phone replaced and now I can't figure out how
I just had my phone replaced and now I can't figure out how to go online and get all my stuff back and download it onto my phone. I've forgotten my passwords and I'm elderly so I'm not too computer sa… read more
Joel Kalman
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My phone is locked, I do not recall my pass word. Have taken
my phone is locked, I do not recall my pass word. Have taken it to Verizon and they can not unlock it. They say the only thing is to purchase a new phone which I do not want to do. … read more
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I moved all my information & phone number over to a new
I moved all my information & phone number over to a new iPhone X. When I reinstalled the WhatsApp program and put in my account phone number, +1(###) ###-####I keep receiving this message: "We couldn'… read more
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I have a Blackberry PRIV and I can't get it unlocked. I type in my password ***** nothing happens, need help as can't use my phone … read more
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My iPhone still has been locked. Went to Apple Store & had a
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I have a new Samsung galaxy5 phone because my old phone samsung
I have a new Samsung galaxy5 phone because my old phone samsung galaxy5 crashed. I lost everything that was on my old phone. I want to get my line account back and I am not sure on my user name and pa… read more
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Someone stole my iphone and when I got a new phone I couldn't
Someone stole my iphone and when I got a new phone I couldn't remember my passwords and new ones got set up that I didn't write down. And then when I tried to get it straightened it out, the system us… read more
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I bought my new i phone 5 and had my local Verizon store set
I bought my new i phone 5 and had my local Verizon store set it up. My problem is I can't download my information to open my Apple account. Information I put in comes back invalid and when I'm asked s… read more
Viet - Printer Tech
Viet - Printer Tech
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i have a brand new iphone upgraded from 3gs. bought in apple
i have a brand new iphone upgraded from 3gs. bought in apple store. doesnt work. face says "missing sim card" and "invalid simcard."… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

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20+Yrs in the computer/electronics service industry

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Kriptokrit

Smartphone Tech.

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Waitongu2

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159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

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Michael T

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Joel Kalman

Joel Kalman

Electrical Engineer

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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