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Forgot my password to unlock my phone. About a month ago
forgot my password ***** unlock my phone JA: When did you last change your password ***** Apple ID? Customer: about a month ago JA: Did you try resetting through Apple's online account reset tool? Cus… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I need a new password for my cell phone. I never used a
I never used a password ***** and the phone is about 5 years old. … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,766 satisfied customers
My iphone is disabled due to my fat fingers inputting wrong
My iphone is disabled due to my fat fingers inputting wrong digits. How do I unlock it without losing any data> … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
Locked out opf my cell phone. Locked out of my cell phone. I
locked out opf my cell phone JA: When did you last change your password ***** Apple ID? Customer: locked out of my cell phone JA: Did you try resetting through Apple's online account reset tool? Custo… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I"m locked out don't have Apple ID or password for an iPhone
I"m locked out don't have Apple ID or password ***** an iPhone 6 was blocked 2 pos ago just updated to be able to unlock it and can't gat a tech on the phone to help me … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Got phone second hand n I can't unlock activation lock
Got phone second hand n I can't unlock activation lock please help me … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I was locked out of my phone last night by itunes. it now
i was locked out of my phone last night by itunes. it now wants my user name and passwq … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I changed my iphone password and forgot the exact passcode.
I changed my iphone password ***** forgot the exact passcode. After several failed attempts my phone is disabled and my thumbprint wont give me access. Options? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
I am trying to restore my iphone 6 after an update and have
I am trying to restore my iphone 6 after an update and have forgotten my password. My laptop is an older model and I presume unable to handle the itune download to reset and or restore my phone. I was… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,766 satisfied customers
I cannot sign in and the top of my iphone seems disabled
i cannot sign in and the top of my iphone seems disabled although i know for a fact my user name and password ***** correct. … read more
Harry
Harry
2,269 satisfied customers
I have a new iPhone. I gave my old phone to a friend. We
I have a new iPhone. I gave my old phone to a friend . We don't know how to unlock it so he can use it . I don't remember my old email and password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I want to set my apple phone to use with no password. About
I want to set my apple phone to use with no password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Just came from apple with iPhone 6 did change to new phone
just came from apple with iPhone 6 did change to new phone we did not do a factory rest as guy said it will just transfer problems which he couldn't tell so get home my passcode does not work … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I am from the caribbean. i bought an iphone SE at queens
I am from the caribbean. i bought an iphone SE at queens five towns last summer while on vacation. The phone worked well while in the u.s but when I return to my country it never worked. I sent it back up to get unlocked to which I did and now I have a much bigger problem. I cannot remember my icloud password. Can you help me in any way. I have my receipt infront of me showing proof of purchasing phone … read more
Michael T
Michael T
2,724 satisfied customers
I have a iPhone 7 purchased 2 months ago. apple down loaded
Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I have an iPhone with an apple ID , but have forgotten my
I have an iPhone with an apple ID , but have forgotten my password ***** have been locked out of using my phone. Can you help?… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
my daughter has totally locked up her Iphone5. she is mentally
my daughter has totally locked up her Iphone5. she is mentally challenged and cannot remember her apple ID. I'm trying to help her unlock it but it is tied to a find my phone password ***** her comput… read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
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nalosin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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