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How do I get into my phone once it's disabled and says to…

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How do I get into...
How do I get into my phone once it's disabled and says to connect to iTunes
Submitted: 6 months ago.Category: Smartphones
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Answered in 5 minutes by:
12/25/2017
Technician: AnswersByEric, Developer replied 6 months ago
AnswersByEric
AnswersByEric, Developer
Category: Smartphones
Satisfied Customers: 5,186
Experience: Smartphone developer and software engineer.
Verified

Good afternoon and Merry Christmas!

Which model iPhone is it? 6, 6s, 7, 8, etc?

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Customer reply replied 6 months ago
6
Technician: AnswersByEric, Developer replied 6 months ago

In cases where you have forgotten either your PIN/Password, or Apple ID Password, or it is disabled, the only way back into the iphone is through a reset. This is for security reasons, so no one can ever just "get into" your iPad without your password.

You need to have iTunes installed on a computer to do this, so if you don't have it, click here to get it.

  1. Open the iTunes program on the computer.
  2. Connect your iphone to your computer via the USB cable.
  3. While your device is connected, follow this step:
    • Press and hold both the Home and the Power buttons at the same time. Keep holding them until you see the recovery-mode screen.
  4. When you see the option to 'Restore or Update' pop up in iTunes on your computer, choose Restore.
    iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
  5. Wait for the process to finish. Then you can setup and use your device.

My goal today is to provide you with the best service possible! I sincerely ***** ***** have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Technician: AnswersByEric, Developer replied 6 months ago

f you have any follow up questions, please feel free to reply. Otherwise, please do not forget to rate my service to you at the top of the page, hopefully I have earned a 5-Star Rating :)

I hope you have a wonderful Christmas,

Eric

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