Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I need to edit my 911 emergency no. Iphone 7. OS11.4.1. I
I have worked 911 manager, AT&T, Apple and Spectrum and I have found 1that there is no valid 911 number in my AT&T profile and I cannot get my phone to accept my correct 911 No. … read more
Harry
Harry
2,295 satisfied customers
Apple increased my internet speed, and on my phone they said
Apple increased my internet speed, and on my phone they said to put in an emergency number. I can't use my phone to call...what is an emergency number? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,772 satisfied customers
The app “passwords” I have used since my iPhone 5 and now it
The app “passwords” I have used since my iPhone 5 and now it was transferred to my iPhone 6 when I bought it after it came out and now I can't open the app to retrieve my passwords I am 77 and so frus… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I just got an H10 Polar heart monitor -the H7 was supposedly
I just got an H10 Polar heart monitor -the H7 was supposedly compatible with an iphone 4s which is what I have. Since receiving the H10, discovered it is only compatible on iphone 5 or newer. Can I us… read more
Michael T
Michael T
80 satisfied customers
My iphone 6 "dies" at around 40% of battery power, how can I
My iphone 6 "dies" at around 40% of battery power, how can I correct this? … read more
Cris
Cris
1,311 satisfied customers
Have iPhone 8 forgot icloud passcode phone locked up. Says
have iPhone 8 forgot icloud passcode phone locked up … read more
Samuel White
Samuel White
Tech Expert
646 satisfied customers
Someone put a passcode on my iPhone 6 and now my phone is
Someone put a passcode on my iPhone 6 and now my phone is disabled. Please help! … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Just wondering how easy it is to detect spyware I have
Just wondering how easy it is to detect spyware I have "pings" coming to my phone … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I'm back!!! After all that work yesterday, I still can't
I'm back!!! After all that work yesterday, I still can't download the 13warnme weather app. from Channel 13 Des Moines. It tells me I need the IOS 9.0, which I downloaded on my system and it shows as … read more
Samuel White
Samuel White
Tech Expert
646 satisfied customers
It locked up. It says my finger print isn't mine to put in
It locked up. It says my finger print isn't mine to put in my passcode but it only gives me numbers to enter the code and my passcode is in letters and numbers. … read more
Samuel White
Samuel White
Tech Expert
646 satisfied customers
It crashed yesterday and I'm wondering if there is a faster
It crashed yesterday and I'm wondering if there is a faster way to restore than having to download the ios update that takes hours. … read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
Passcode locked at emergency call, el capitan 10.11.6, no,
the standard one on - siri, emergency call, contact … read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
Started os2 install. Was paused "charge over 50%, now iPhone
Started os2 install. Was paused "charge over 50%, now iPhone says up to date with 1.01. How do I finish install?… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
How do I solve the software download issue? My phone is
How do I solve the software download issue? My phone is stuck in the "slide to upgrade" mode.… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I have IOS 7 on my phone and it is driving me - especially
I have IOS 7 on my phone and it is driving me nuts - especially this stupid "black and white" tiled panel that shows up when i'm playing music which means I spend half my time physically shaking the p… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I am needing to factory reset my iPhone 5 I cannot get iTunes
I am needing to factory reset my iPhone 5 I cannot get iTunes to work,, and I can not remember my password ***** my phone for the reset,, is there any way to reset the password?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
How do I get drop box application on to my iphone? I have it
How do I get drop box application on to my iphone? I have it on my PC and iPad, but it doesn't sync on to the phone.… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x