Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
It's my iPhone I need help with apple iPhoneMy Apple iPhone
It's my iPhone I need help with apple iPhoneMy Apple iPhone needs to get a new email address and phone number … read more
Samuel White
Samuel White
Tech Expert
645 satisfied customers
My son's phone is no longer functioning. We're trying to set
My son's phone is no longer functioning. We're trying to set up a new phone, with his current Apple ID, but have no other devices associated with his id. How can we get the verification code to set up… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I just purchase a new iphone7, but i forgot my password, and
I just purchase a new iphone7, but i forgot my password, and i was unable to transport from my old phone. Can you help me? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have lost my IPHONE IS THERE A WAY I CAN LOCATE IT. I DONT
I have lost my IPHONE IS THERE A WAY I CAN LOCATE IT … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
The app “passwords” I have used since my iPhone 5 and now it
The app “passwords” I have used since my iPhone 5 and now it was transferred to my iPhone 6 when I bought it after it came out and now I can't open the app to retrieve my passwords I am 77 and so frus… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I forgot my password & have a new e mail address. 2 months.
I have had issue since I updated my 6 iPhone a month ago and can't get in without a password(which I have forgotten) the email wasn't working so changed it today, now I need a password… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
Old phone was stolen just got the new phone and attempting
old phone was stolen just got the new phone and attempting to load phone from cloud. Won't allow access to my account and doesn't send email with codes … read more
Expert
Expert
S. IPhone 6. 3years old. I am not good at troubleshooting. I
I am not good at troubleshooting. I have had password ***** for years on my desktop, iPad and iphone6. I am noe locked out of my phone. I downloaded the latest IOS update and I need my password ***** work so I can open the phone. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
I put my fingerprint as id to open phone. Been gone 2 days
I put my fingerprint as id to open phone. Been gone 2 days now requires my code. Typed it in and it is not excepting it. Can I change code somehow?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
Have iPhone 5s. It's screened locked and have no idea what
Have iPhone 5s. It's screened locked and have no idea what passcode is. Is there a way to download our photos to a computer before doing a complete restore?… read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
I am traveling to Ethiopia and replaced the Sim card with and
I am traveling to Ethiopia and replaced the Sim card with and if Ethiopian Sim card on my iPhone s6. Assisted dialing comes on, but I want to turn it off . However of the assisted dialing function doe… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
i left my iphone at coffee shop and went back to get it and
i left my iphone at coffee shop and went back to get it and its gone. i didn't have find my phone on is there any other way to find it/… read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
what is the deductable my iphone 4s was stolen and i have the
what is the deductable my iphone 4s was stolen and i have the ins also can you locate phone gps… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
I have an iphone 4s and installed the latest update last night.
I have an iphone 4s and installed the latest update last night. My question is, how do I change my Apple ID? The email address that is registered as the ID is no longer used.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Please i need help for factory unlock of iphone 4s, I bought
Please i need help for factory unlock of iphone 4s, I bought it from amazon.co.uk and it locked to IMEI: 013003001756005 family: iPhone type: iPhone 4S 16GB WHITE version: 5.0.1 serial: DNTGN4K1DTD2 m… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My work email from an exchange server worked perfectly until
My work email from an exchange server worked perfectly until I upgraded to 5.0. Emails can't be deleted, get hung up, and/or the email crashes entirely. My pop account works fine and I've disabled the… read more
MobileDeviceXpert
MobileDeviceXpert
Network Engineer III
Bachelor's Degree
119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x