Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an iphone 5s. I am trying to restore it. My grandkids
I have an iphone 5s. I am trying to restore it. My grandkids locked it up guessing at the password. When i try to restore the phone, the computer tells me I need the information is not available on my… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,105 satisfied customers
I forgot what my code to "unlock" my iPhone 6 and cannot
I forgot what my code to "unlock" my iPhone 6 and cannot access or turn on? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
When I put my iPhone 5 to my computer it restored it to an
When I put my iPhone 5 to my computer it restored it to an earlier date . I want to restore to current state … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
I am t. I received mu iPhone X and am trying to restore it
i received mu iPhone X and am trying to restore it fro my iTunes back up and only get a connect to iTunes screen … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
New iphone 7+ tried too sync withh itunes. locked up with
new iphone 7+ tried too sync withh itunes . locked up with cord logo … read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
My iPhone number is 561/676-645. When i type in my password
My iPhone number is ***** When i type in my password ***** disables my phone. How do I reset my password ***** my husbands phone ? (This one ) … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
IPhone is disabled due to multiple initial passwords. #
hello, iPhone is disabled due to multiple initial passwords. #(###) ###-####need info to reset password … read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
I have an iphone 6 and its locked. the screen says iphone
i have an iphone 6 and its locked . the screen says iphone disabled connect to itunes but my computer wont detected and my itunes account is locked as well … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My phone is locked and I forgot the passcode. I haven't
I haven't changed it in years. It wasn't locked until today. … read more
Cris
Cris
1,331 satisfied customers
My iPhone 8Plus was stolen, when I got it back it was
My iPhone 8Plus was stolen, when I got it back it was locked, and I spent 3 hours getting it unlocked and my number switched back. But I lost all my contacts and 1700 songs in my music, and most of my… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
Updating iPhone 6 Plus to new phone. Usually how does the
Updating iPhone 6 Plus to new phone. Usually how long does the update take? … read more
Samuel White
Samuel White
Tech Expert
700 satisfied customers
My iphone 7 locked up on me after i changed my passcode,
my iphone 7 locked up on me after i changed my passcode , then forgot the passcode. lol … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
With my apple iphone 7plus I can't get into my phone is
with my apple iphone 7plus I can't get into my phone is lock … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,982 satisfied customers
I damaged my phone and have the replacement (both iphone 6s)
Hi! i damaged my phone and have the replacement (both iphone 6s) and the damaged phone says "iphone is disabled" and then "connect to itunes." I am trying to download the data from the old phone to it… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I just had my iPhone replaced - trying to transfer info from
I just had my iPhone replaced - trying to transfer info from old phone to new phone - I have connection between my MAC and old iPhone but I get a message that says "ITunes could not connect to the iPh… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
319 satisfied customers
My iPhone has been locked because of last activation, that
my iPhone has been locked because of last activation, that requested my apple id, which I forget it, and I cant remember security questions… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,807 satisfied customers
My employee put a passcode on my iphone 4s before he quit. I
Hi My employee put a passcode on my iphone 4s before he quit. I have tried to restore factory settings but I cannot because "find my iphone" is enabled. Is there anything I can do to restore the iphon… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
I have a security password for my iPhone that was changed
I have a security password ***** my iPhone that was changed and I don't know the new code. I have tried to get in over the last 2 days several times and it has locked me out and told me to connect to … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x