Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Ijust got a new (first time user of a smart phone IphoneX. I…

Customer Question
Ijust got a new...

Ijust got a new (first time user of a smart phone IphoneX. I dont know beans about hoe to operate it/.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Apple iphone X

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I got it a week ago. i need hrelp setting it up

Submitted: 7 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 7 hours by:
12/24/2017
Technician: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Smartphones
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
Today I need to acdtivate a new iPhone and it is a
Today I need to acdtivate a new iPhone and it is a replacement for a work issued old phone. The IT guy told me to just follow the on screen instructions. I started, got on a wifi here at home and saw … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
IPhone X was on charger. When charger was removed the screen
iPhone X was on charger. When charger was removed the screen was black with an Instagram notification from last night. Torch and camera icons are showing. Attempts to turn off by using side button and… read more
Harry
Harry
IT
2,829 satisfied customers
I changed my password and now it's saying my account is
I changed my password ***** now it's saying my account is locked. When I clicked on unlock my account , it referred me to your website … read more
Harry
Harry
IT
2,829 satisfied customers
I just got a new iphone, with a new number. my old number is
i just got a new iphone, with a new number. my old number is ***** longer active and i dont have any other apple products. im trying to sign into my apple id and it keeps sending a verification code t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I need to reset my device because i do not know the password
i need to reset my device because i do not know the password ***** i dont know how … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
83 satisfied customers
I can't seem to get an Apple ID. IPhone 7. Since I got this
I can't seem to get an Apple ID JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 7 JA: How long has this been going on with your iPhone? What hav… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
How to I get dates transfered from my computer to my iphone
How to I get dates transfered from my computer to my iphone though icloud … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
TO SET UP PANDORA ON MY IPHONE. iT IS VERY DIFFICULT. CAN I
I AM TRYING TO SET UP PANDORA ON MY IPHONE. iT IS VERY DIFFICULT. CAN I SET IT UP ON MY COMPUTER FIRST AND TRANSFER TO MY IPHONE? … read more
Cris
Cris
62 satisfied customers
My wife got a new phone and followed the instuctions on the
my wife got a new phone and followed the instuctions on the deleting the old device from her cloud and some how her password ***** reset? i dont have an apple device and we need to get her new phone w… read more
Harry
Harry
IT
2,829 satisfied customers
I can't sign in and every time I try they give a new code
I can't sign in and every time I try they give a new code when I put in the new code it still won't sign in … read more
Justin Johnson
Justin Johnson
Owner
2,420 satisfied customers
I don't know my apple id passcode on my I phone. I have no
I just got the phone one week ago. It was fine until this a.m. Now I can't get into anything … read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
Im not too sure if you can help, i have a used iphone 5s
Im not too sure if you can help, i have a used iphone 5s that im trying to set up. Because the iphone 5s that i have has problems, i put the sim card in the newer phone. I know my apple Id but cant fo… read more
Samuel White
Samuel White
Owner and Expert Tech
273 satisfied customers
I have a question regarding my iphone and Mac desk top. I am
.I have a question regarding my iphone and Mac desk top. I am using OS X El Capitan. I currently have iphoto 1.5. I am trying to download the iphoto update (to 9.6.1) but when i do the error comes up … read more
Harry
Harry
IT
2,829 satisfied customers
Help with shared info on phones. I have the iPhone X and
help with shared info on phones JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I have the iPhone X and gave my wife my iPhone 6S JA: How long has this… read more
Michael T
Michael T
73 satisfied customers
Can I use my iPhone 5 as a live video device so I can show a
Can I use my iPhone 5 as a live video device so I can show a live demonstration to a group on a TV screen? … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I am not getting any pictures people send me on my
hello. I am not getting any pictures people send me on my iphone 5s but they are NOT getting an error message "delivery failed" -- where are the pictures going? Is it possible they are going to anothe… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I have IOS 7 on my phone and it is driving me - especially
I have IOS 7 on my phone and it is driving me nuts - especially this stupid "black and white" tiled panel that shows up when i'm playing music which means I spend half my time physically shaking the p… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cant get my iphone first page,Ijust get a blanc screen and
I can't get my iphone first page,Ijust get a blanc screen and Iforgot my restrictive password XXXXX reset my iphone.How can you help me?… read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x