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Will not turn on. Not sure my son's phone line. We have

Customer Question
Will not turn on ...

Will not turn on

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

Not sure my son's phone line

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

We have tried restoring from itunes

Submitted: 4 months ago.Category: Smartphones
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Answered in 4 hours by:
12/23/2017
Technician: ElectronicsPete, Engineer replied 4 months ago
ElectronicsPete
ElectronicsPete, Engineer
Category: Smartphones
Satisfied Customers: 19,760
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Technician: ElectronicsPete, Engineer replied 4 months ago

Try connecting the device to a charger then press and hold the power button.

Let me know if there is any response at all?

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ElectronicsPete
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Category: Smartphones
Satisfied Customers: 19,760
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