Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Trying to set up new phone. Apple se. Screen up is touch id
trying to set up new phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: apple se JA: How long has this been going on with your iPhone? What have you tried so far?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I lost remote access to my e-mails from my I Phone 5. I am
I lost remote access to my e-mails from my I Phone 5 … read more
Expert
Expert
I have a query about my iPhone 6. It was replaced due to a
Hi Pearl. I have a query about my iPhone 6. It was replaced due to a swollen battery. They backed up the phone in the store and then started the reloading all the information. I now have a notificatio… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I can't get into my phone because it asks for a password.
I can't get into my phone because it asks for a password. The passwords I have are too long to fit in the space provided. … read more
Justin Johnson
Justin Johnson
Owner
7,064 satisfied customers
It's my Samsung phone that I have an issue.Is there another
It's my Samsung phone that I have an issue.Is there another place I should call? I lost my galary. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I bought a new Toyota and we are trying to set up Entune and
Hi. I bought a new Toyota and we are trying to set up Entune and Scout. My iPhone is telling me that I need to do a Software Update of iOS 11.2.6 to the iPhone. It is asking for the "Passcode". I have… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
I am not getting my mail on my phone I have tried numerous
I am not getting my mail on my phone I have tried numerous times, but having no success My phone number is **********… read more
Harry
Harry
2,285 satisfied customers
I recently reconfigured my iPhone 8plus 6 digit passcode,
hello....I recently reconfigured my iPhone 8plus 6 digit passcode, and can't remember it...tried to go through my iTunes instructions where I press the volume up and down key and then the side key, bu… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I am stuck in an Apple mode with a lot of numbered buttons
I am stuck in an Apple mode with a lot of numbered buttons telli9ng me to "enter passcode" and it won't open until I do. I have no idea what the pascode numbers are. please help! … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My phone would not accept my passcode or thumb print and
My phone would not accept my passcode or thumb print and shut down after attempting to sign on I have since reestablished cell use but have lost my contacts, notes, and photos … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I am unable to access my e-mail on my I-Phone, after I
I am unable to access my e-mail on my I-Phone, after I signed on to AOL email yesterday. Would like to speak with a representative. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I am not getting voice mail messages. I have no idea of my
I am not getting voice mail messages. I have no idea of my voice mail passcode … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
Please help. My apple I Phone has been disable, I went to
hello ,please help. My apple I Phone has been disable, I went to the Sprint store were I bouth it they removed all my data and still can not start my phone. I forgot my password. … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
It is dead. A few days ago, the phone started going off. I
It is dead. A few days ago, the phone started going off. I had to hit the top to get apple screen & restart. This morning I could get the apple screen to come up but it wouldn't take my password *****… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
Waze wont dowload on my iphone4, I phone 4s got it new. all
I phone 4s got it new. all other apps I have are working … read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
It is locked and I can't get in. I shut it down since the
It is locked and I can't get in. I shut it down since the texts weren't sending. Probably haven't shut it off in over a year. When it came back on it wanted me to verify my apple password ***** accoun… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
An update was applied to my iPhone 5 this morning and I was
an update was applied to my iPhone 5 this morning and I was asked to put in a passcode which I didn't want to do but when I went to use my phone I put in the number I thought I used but it wouldn't wo… read more
Ashik
Ashik
Master's Degree
1,093 satisfied customers
I have an Apple I-Phone 3 and I cannot retrieve my voice messages.
I have an Apple I-Phone 3 and I cannot retrieve my voice messages. I might be able to retrieve if I knew how to set up a pass-code. At the top of the voice-mail page a message appears "Mail Not Availa… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

1,119 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x