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I've corrected the apple id (email address) numerous times
I've corrected the apple id (email address) numerous times as directed and changed the password. But all of my notices, updates etc. are directed to the first erroneous email locking me out and blocki… read more
Pete
Pete
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Bachelor's Degree
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Karthik
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I want to enter a new user & password on my Apple I-phone
I want to enter a new user & password ***** my Apple I-phone serial #358607071804835 … read more
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Samuel White
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Second opinion] I send an iPhone 6s to Fiji and it was a second hand of my daughter and her sister in Fiji was using it, one day she try to connected it to iTunes and it just automatically lock it sel… read more
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Just bought a new iPhone. A year and a half ago I changed my
Just bought a new iPhone. A year and a half ago I changed my email address. I had bought and uploaded many apps under my old email address. My new phone would not transfer the apps unless I gave them … read more
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Second opinion] i have a iPhone 7 purchased 2 months ago. apple down loaded software update forgot my unlock password ***** apple id password, Phone is locked called apple 2 time and did not resolve i… read more
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I was hacked a month ago so I had to change bank account numbers; phone numbers; Apple Iphone Id; passwords, etc. How do I put a new Iphone # plus password ***** my account? … read more
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I have bought second hand iPhone from my friend , after I up date the iPhone it's need Apple ID to activated the iPhone but the problem is my friend forgot his Apple ID . What should I do with this iP… read more
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Richard
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Ashik
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I am Abu Bakar Ahmed I have iphone 4 my this iphone is closedbecause
I am Abu Bakar Ahmed I have iphone 4 my this iphone is closed because I am forget my pass word can you h elp me Optional Information: Product: iPhone 4 Software (if necessary): iTunes What have you tr… read more
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Richard
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My I-phone said it needed an update installed. I started it.
My I-phone said it needed an update installed. I started it. It took 4 hours. When it completed the screen showed (ios 6). I had to sign in. It said to sign in with my Apple ID then my password. I tho… read more
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I have an iphone 4 and I forgot my user name and password.
I have an iphone 4 and I forgot my user name and password. My phone number is ***** I updated the iphone and to finish it asked for my ID and password, well I forgot it. I went through resetting and t… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

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Experience in supporting and using smartphones.

John T. F.

John T. F.

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Kriptokrit

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Waitongu2

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Michael T

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xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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