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My phone is not ringing It is going directly to voice mail
My phone is not ringing It is going directly to voice mail Can't find way to fix it … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
Some of my ringtones for IPhone 8 Plus don't work most of
Some of my ringtones for IPhone 8 Plus don't work most of the time. The latest one is the text message alert tone. Occasionally my ringtone for calls has the same problem. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
97 satisfied customers
My Iphone 5 sends calls immediately to my voice mail instead
my Iphone 5 sends calls immediately to my voice mail instead of ringing when the screen goes black, which is in less than a minute when i turn the screen on. The no ring button is not on.I need for th… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
I can't get my Iphone to ring. It's IOS11.4 I've gone to
I can't get my Iphone to ring. It's IOS11.4 I've gone to settings, selected a ringtone, but phone does not ring when called. ???? … read more
Ashik
Ashik
Master's Degree
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My i phone still won't change ring tone, they said they
my i phone still won't change ring tone, they said they fixing a bug that was over 3 months ago … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
My phone is not ringing - all the calls are going directly
My phone is not ringing - all the calls are going directly to voice mail … read more
Ashik
Ashik
Master's Degree
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My IPhone 7 goes directly to voice mail. IPhone 7 AT&T. 2
My IPhone 7 goes directly to voice mail JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: iPhone 7 AT&T JA: How long has this been going on with your smartphone? What … read more
Josh
Josh
It Support Specialist
Associate Degree
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I have a new iPhone 7 Plus since August 2017. I have never
I have a new iPhone 7 Plus since August 2017. I have never heard a ring tone for an incoming call. The phone lights up silently. Most of the time, I miss the call. All updates have been installed. Ple… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
We bought an I-Phone at Verizon and I was unhappy with the
We bought an I-Phone at Verizon and I was unhappy with the ringtone. My phone is an LGK20V. Anyway, I went to download a different ringtone and then I find out, no matter what I do with it, the phone … read more
Eric
Eric
Software Developer
Associate Degree
1,516 satisfied customers
I want to setup voice mail on my 4s, iphone model A1387, i
I want to setup voice mail on my 4s JA: What's the make/model of your device? How old is it? Customer: iphone model A1387 JA: How long has this been going on? What troubleshooting have you tried? Cust… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have selected a downloaded ringtone to answer my phone. I
I have selected a downloaded ringtone to answer my phone. I see it in the Sound selection under the Setting App. When I call my phone it does not recognize the ringtone and goes to the default sound. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
My phone s not ringing with my downloaded ringtone, Just
My phone s not ringing with my downloaded ringtone … read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I purchased a bunch of music and ringtones 4S and the new
I purchased a bunch of music and ringtones for my 4S and the new IPhone 6sPlus I just bought does not show me how I can get them to be available as sounds. I had to repurchase the ringtone Indiana Jon… read more
Richard
Richard
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IT Manager, Consultant
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I recently got my first smartphone - Apple 5c so Im pretty
I recently got my first smartphone - Apple 5c so I'm pretty green! Apparently when someone calls it goes straight to voice mail and I don't hear any ring.… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I just bought my first iPhone and I would like some easy to
I just bought my first iPhone and I would like some easy to follow directions for how to set up a ring tone from the Internet. For an extra large bonus can you try to find me my former ring tone the s… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
I dropped my phone today at work from 10 feet. I have it in
I dropped my phone today at work from 10 feet. I have it in an Otterbox Defender case. It will not ring when receiving calls from the external speaker and the lock sounds are slient as well even with … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
333 satisfied customers
I have an iphone 4 model # XXXXX and it wont ring. It
I have an iphone 4 model # XXXXX and it won't ring. It vibrates, and everything else seems to work ok, except the keyboard clicks aren't working either. I checked the ringtone, and it works for select… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have an iphone 3 and since installing the latest OS the ring
I have an iphone 3 and since installing the latest OS the ring volume is continually restting to itself to zero can you help?… read more
HereToHelp
HereToHelp
15 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,733 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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