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Forgot my password to unlock my phone. About a month ago
forgot my password ***** unlock my phone JA: When did you last change your password ***** Apple ID? Customer: about a month ago JA: Did you try resetting through Apple's online account reset tool? Cus… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Forgot my apple 6ss passwoird. Forgot my apple 6s passwoird.
yes apparently my iphone is still holding my password ***** i forgt … read more
Justin Johnson
Justin Johnson
Owner
2,730 satisfied customers
My phone is locked and I forgot my passcode. always used my
my phone is locked and I forgot my passcode. always used my thumb print … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Forgot passcode iphone disabled. How do i get a new
Forgot passcode iphone disabled. How do i get a new passcode? … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Trying to unlock my iPhone 6 Plus but forgot password and
Trying to unlock my iPhone 6 Plus but forgot password ***** need to reset my password … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I cannot get my iphone working,forgot my code to get to my
i cannot get my iphone working,forgot my code to get to my thumb print … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I changed the security code on my phone then forgot it and
I changed the security code on my phone then forgot it and now its locked up and it has the info for my plane ticket on it HELP!!!! … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
My apple iphone 6 got locked and I can't get it unlocked. 3
My apple iphone 6 got locked and I can't get it unlocked. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Iphone:I just inserted sim card for ATT, it will not
Iphone:I just inserted sim card for ATT, it will not activate … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
Just wondering how easy it is to detect spyware I have
Just wondering how easy it is to detect spyware I have "pings" coming to my phone … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an Iphone 6; it reset itself this afternoon; neither
I have an Iphone 6; it reset itself this afternoon; neither my thumb print no the 6 digit numericla code works; took it back to store; they said it happens and to contact you … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Can you ring me on 0456977707, for help to get into my
hi can you ring me on(###) ###-#### for help to get into my iphone 6 xos its locked me out and i carnt get back into it it says its disabled … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
My t9ouch passcode is disabled, and it is requiring another
my t9ouch passcode is disabled, and it is requiring another passcode but I didn't have another one how do I get in … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
I can't get my iPhone 6 plus to recognize my fingerprint on
I can't get my iPhone 6 plus to recognize my fingerprint on a consistent basis. After months of this I have even tried to add my right index finger to all 5 finger slots, and it still doesn't read it … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I forgot my iphone 6 password. I disabled it, and now it
I forgot my iphone 6 password. I disabled it, and now it says connect to itunes. But, when I did that it did not work. Can you tell me a way to get me on my phone again WITHOUT deleting contacts and p… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
My iphone 6 plus was stolen. I was not able to "find my
my iphone 6 plus was stolen. I was not able to "find my phone" because I failed to have it locked and the person that took my phone was able to disable "find my phone". I was abled to call my provider… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I added my thumbprint but also changed my 4 digit passcode
I added my thumbprint but also changed my 4 digit passcode to a 6 digit passcode, and then forgot that 6 digit passcode. what do I do? I've tried the same code multiple times… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have an iPhone 6 plus and somehow as one of the security
I have an iPhone 6 plus and somehow as one of the security questions was my birthday and it is not the right one.this has been troubled me for over a month and it's connected to my email and apps is t… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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