Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I bought an iphone and it was locked. Today. But I purchased
yes, but I purchased an iphone second hand. Is there a way I can get in contact with the original owners to unlock the phone … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Got phone second hand n I can't unlock activation lock
Got phone second hand n I can't unlock activation lock please help me … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I lost my phone and I want to track it. I don't remember my
I lost my phone and I want to track it. I don't remember my apple ID or password. I have the box with numbers when i purchased my phone. When I trie to recover my password, but unable to. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
My granddaughter can't remember her password for her apple 6
My granddaughter can't remember her password ***** her apple 6 phone. Now she is locked out for an hour. Help! … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I want to enter a new user & password on my Apple I-phone
I want to enter a new user & password ***** my Apple I-phone serial #358607071804835 … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I bought an iPhone 5 at an estate sale, it was in a box with
I bought an iPhone 5 at an estate sale, it was in a box with about a dozen older phones. It was locked to ATT but apple unlocked it for me. Now it is bound to the original owner's account and it wants… read more
Harry
Harry
2,269 satisfied customers
Inherited apple 5 consumer cellular provided new sim card
Inherited apple 5 consumer cellular provided new sim card and activated the phone problem previous user was locked out of the phone I dont have his information and he cannot remember his password ****… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Bought iphone 7 red from someone. watched her erease and
bought iphone 7 red from someone. watched her erease and reset the phone, now i cannot activate it. activation or carrier lock? what could be the problem?… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Can't get email on it. Also it's saying it requires an
Can't get email on it. Also it's saying it requires an activation code. I've put in my WIFI network name & password, but still wants activation code. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have iphone 5s with Activation lock and find original
Hello. I have iphone 5s with Activation lock and find original previous owner but he forgot apple ID and Password ***** he sale this device and buy another. This device he actvated 11.2013 and he forg… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have an iPhone 5s. I cant use it because the person I got
I have an iPhone 5s. I cant use it because the person I got it from didn't sign out of there icloud account. How can I bypass or delete this account from this phone? … read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era.
In the beginning my Apple ID was @yahoo.com -- iPhone 3GS era. I don't use that eMail and haven't for many, many years -- I don't remember the password. I am currently setting up my brand new iPhone 6… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
49,186 satisfied customers
My daughter gave me her old iphone 4 . She said to activate
My daughter gave me her old iphone 4 . She said to activate I must change the apple ID and Password. How do I do that? What is this? A joke or an add? Why is it taking so long?… read more
Cris
Cris
1,310 satisfied customers
I am Abu Bakar Ahmed I have iphone 4 my this iphone is closedbecause
I am Abu Bakar Ahmed I have iphone 4 my this iphone is closed because I am forget my pass word can you h elp me Optional Information: Product: iPhone 4 Software (if necessary): iTunes What have you tr… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
49,186 satisfied customers
I purchased a IPhone 5 used,but in great shape.It was unlocked
I purchased a IPhone 5 used,but in great shape.It was unlocked from Att. I recieved the phone in the mail and it had all of the previous owners stuff on it. Pictures E Mails etc. the phone will not le… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I got an iPhone and erase ever thing and now that it started
I got an iPhone and erase ever thing and now that it started over it as me for the iCloud login and the person can't remember the id and he can't remember her alternate email address… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
My work email from an exchange server worked perfectly until
My work email from an exchange server worked perfectly until I upgraded to 5.0. Emails can't be deleted, get hung up, and/or the email crashes entirely. My pop account works fine and I've disabled the… read more
MobileDeviceXpert
MobileDeviceXpert
Network Engineer III
Bachelor's Degree
119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x