Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
My iphone was a gift without a password. Can you help me get
My iphone was a gift without a password. Can you help me get one? … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
I bought a new iPhone and then restored my old iPhone to
i bought a new iPhone and then restored my old iPhone to factory settings so I could give it to my husband … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
I can't remember my iPhone passcode. I changed the iPhone
I changed the iPhone passcode today and that is why I can't remember … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
I"m locked out don't have Apple ID or password for an iPhone
I"m locked out don't have Apple ID or password ***** an iPhone 6 was blocked 2 pos ago just updated to be able to unlock it and can't gat a tech on the phone to help me … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My iPhone number is 561/676-645. When i type in my password
My iPhone number is ***** When i type in my password ***** disables my phone. How do I reset my password ***** my husbands phone ? (This one ) … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
MY PHONE IS LOCKED OUT. I ;T JB. MY PHONE IS LOCKED OUT I
MY PHONE IS LOCKED OUT. I DON;T JB JA: When did you last change your password ***** Apple ID? Customer: MY PHONE IS LOCKED OUT I DONT KNOW A PASSCODE JA: Did you try resetting through Apple's online a… read more
Harry
Harry
IT
2,915 satisfied customers
I updated my phone and now it is asking for my passcode to
I updated my phone and now it is asking for my passcode to open it. I don't remember my passcode … read more
Harry
Harry
IT
2,915 satisfied customers
Ita. Its my boyfriends phone he lost working in the woods.
its my boyfriends phone he lost working in the woods. So they found it by doing Apple I find. And now it says iPhone is disabled … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
I have the i phone 6. A message comes across the screen
I have the i phone 6. A message comes across the screen telling me to enter my "pass code" before my phone is enabled for me to use my "touch ID" I don't know my passcode; this means I can't use my i … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I forgot my password & have a new e mail address. 2 months.
I have had issue since I updated my 6 iPhone a month ago and can't get in without a password(which I have forgotten) the email wasn't working so changed it today, now I need a password… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I have tried 3 times to send this? I have forgotten my Apple
I have tried 3 times to send this ? I have forgotten my Apple I D my screen is asking for my passcode which I don't remember. The screen says software update press home to finish setting up iOS 11.2.5… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
Updated I phone then was asked to enter passcode, which I
updated I phone then was asked to enter passcode, which I had forgotten. can you help? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Keep getting message on my iPhone to enter password.
Keep getting message on my iPhone to enter password. Apparently I don't have correct password. Phone says because I am logged onto iCloud I can reset by entering my passcode. Problem is that the passc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I updated my I phone then it ask for a passcode I do not use
I updated my I phone then it ask for a passcode I do not use a passcode therefore I do not know my passcode. my phone will receive calls but nothing esle … read more
Samuel White
Samuel White
Owner and Expert Tech
287 satisfied customers
Installed new system on phone yesterday. When it was done installing,
Installed new system on phone yesterday. When it was done installing, it asked me for password ***** unlocking phone I didn't want one. Today after chagrin my very low phone it asked for my password. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I installed an update and was asked passcode or password.
I installed an update and was asked for my passcode or password. thinking I knew it even if I never need to use it, I entered one I use all the time. It was incorrect. Then I entered another one I had… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
An update was applied to my iPhone 5 this morning and I was
an update was applied to my iPhone 5 this morning and I was asked to put in a passcode which I didn't want to do but when I went to use my phone I put in the number I thought I used but it wouldn't wo… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I misplaced my four digit passcode and am unable to update
I misplaced my four digit passcode and am unable to update my phone. What can I do to change or find my passcode?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,647 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x