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Canon. Forgot password and have upgraded my iPhone. When I…

Customer Question
Canon. Forgot password *****...

Canon. Forgot password ***** have upgraded my iPhone. When I go to forget password ***** put in code it only asked for password ***** Need to reset

Technician's Assistant: When did you last change your password ***** Apple ID?

***********.com

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

**********

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes. Does not append password. App is fine

Submitted: 7 months ago.Category: Smartphones
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Answered in 2 hours by:
12/19/2017
Technician: Karthik Nagarajan,
 replied 7 months ago
Karthik Nagarajan
Category: Smartphones
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Technician: Karthik Nagarajan,
 replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID/Apple email address? So that we can go ahead and check what are the reset option available.

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