Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
Cannot unlock phone. 1 year ago. I can't open phone. This is
This is what my phone is saying,iphone is disabeled connect to itunes… read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
My iPhone 6 is getting hot and battery draining quickly. I
My iPhone 6 is getting hot and battery draining quickly. I had a new battery replaced about 3 months ago and it has been having this problem ever since, but discharging faster now. Last time I need yo… read more
Justin Johnson
Justin Johnson
Owner
6,966 satisfied customers
I plugged my phone into a usb charger over night and it's
I plugged my phone into a usb charger over night and it's dead this morning! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,921 satisfied customers
I replaced the battery without going to Apple, it came from
I replaced the battery without going to Apple, it came from Batteries Plus, Apple now say that they will not touch my phone and will not give me a trade in on a new one, is there any hope for me? … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I need to reset my device because i do not know the password
i need to reset my device because i do not know the password ***** i dont know how … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
201 satisfied customers
It is resetting itself over and over. I can't look in my
I can't look in my phone but I did the latest update. … read more
Samuel White
Samuel White
Owner and Expert Tech
292 satisfied customers
I changed the battery yesterday since it was draining very
Hi I changed the battery yesterday since it was draining very fast it did not helo … read more
Harry
Harry
2,274 satisfied customers
My iPhone 5 is losing power very fast. It started 2 months
My iPhone 5 is losing power very fast. It started 2 months ago and was occasional but now it is daily. It will go from 100% to 1% in minutes and will often shut down. When it shuts down, it is increas… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My iPhone 6 Plus does not seem to be working. I took the SIM
my name is Cynthia Moore and my iPhone 6 Plus does not seem to be working. I took the SIM CARD for a minute or so and then put the SIM CARD back in and I still I have in the upper left corner of my iP… read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My iPhone is not going back to the home screen. My home
My iPhone is not going back to the home screen. My home button has been broken for some time now and the assistive touch has been on for awhile and when i click the home button on the assistive touch … read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My Apple 5 cell phone will not take a charge. The charger
My Apple 5 cell phone will not take a charge. The charger cord was check at my nearest Verizon store and it is fine. The phone did not get wet. Thanks for your help, Kevin… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My smartphone seems to have a few problems I want to
My smartphone seems to have a few problems I want to address. When I scroll down on my text messages it will not let me scroll downward and it will scroll really fast upward as if someone else is usin… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
All of a sudden my iPhone 6 plus is not working. Will not
All of a sudden my iPhone 6 plus is not working. Will not turn on or react to the charger. Was working fine this afternoon. Has not been subjected to drops or water. Could this be connected to my iMac… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
The question is in reference for iphone 4s which I purchased
The question is in reference for iphone 4s which I purchased from Apple store UNBLOCKED over the phone and picked up at the Willobrook store in Wayne: I TOOK THE PHONE IN 2012 TO SPAIN (BARCELONA) AND… read more
Pete
Pete
Engineer
Bachelor's Degree
9,772 satisfied customers
Hi,This question is about iPhone5. I just got one in Sept,
Hi, This question is about iPhone5. I just got one in Sept, 2012. I never stream movies, TV nor songs. Problem is, in last few weeks I've noticed the battery drains extremely quickly. Today I had two … read more
Randy***** CellTech
Randy***** CellTech
1,845 satisfied customers
I noticed that a while ago the "Time since last full charge"
I noticed that a while ago the "Time since last full charge" (under Settings/Usage) show exactly the same for 'Standby' and for 'Usage'. I guess some App is causing this - and also probably draining m… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Do you charge your battery every night, no matter what the
Do you charge your battery every night, no matter what the use percentage is? Should you always start out with 100% full battery, or do you need to cycle it down to a certain level of % left before yo… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
my iphone battery went dead. I reenergized, but now I have
my iphone battery went dead. I reenergized, but now I have no control of the phone. It does not respond to any touches on the screen and I can not figure out how to disconnect the battery to do a hard… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

2,753 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x