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I have a iphone 6. i recently signed on to use a merchant's…

Customer Question
I have a iphone...

I have a iphone 6. i recently signed on to use a merchant's credit card for my business. I received the credit card reader. The reader is not detected when I plug it into my iphone. The company has gone over the problem areas and none applied. Is it my iphone.

Technician's Assistant: What version of iTunes are you using to sync your iPhone?

I do not know.

Technician's Assistant: When did you last reboot?

I do not know. I did upgrade to11.2 last month

Submitted: 8 months ago.Category: Smartphones
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Answered in 13 hours by:
12/17/2017
Technician: Samuel White, Tech Expert replied 8 months ago
Samuel White
Samuel White, Tech Expert
Category: Smartphones
Satisfied Customers: 534
Experience: Verizon Tech Manager multi-unit
Verified

I am assuming this reader plugs into the microphone jack correct?

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