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My sister gave me apple iPhone 5, she doesn't remember the
My sister gave me apple iPhone 5, she doesn't remember the phone number and is not sure of the password. Unfortunately, I factory reset after I asked for help with retrieving the password. It is in Ac… read more
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Pete
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Bachelor's Degree
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I have an Iphone 4 that I no longer use. My grandaughter asked if she could have it so she can use the internet to play games etc. So I gave it to her. However the email associated with this device is… read more
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I am trying to set up my old phone for my sister in-law and
I am trying to set up my old phone for my sister in-law and I can't get past the last lock some how we have got some apple id with her name but can't figure out the password … read more
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I have a Samsung s7 and now a new iPhone all connected to my
I have a Samsung s7 and now a new iPhone all connected to my main AT&T account my main number is(###) ###-#### My google email is srfinn2012 I have to use this email for my granddaughters I phone ad w… read more
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My daughter forgot her Apple ID password want to reset it
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Second opinion] I send an iPhone 6s to Fiji and it was a second hand of my daughter and her sister in Fiji was using it, one day she try to connected it to iTunes and it just automatically lock it sel… read more
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I am here with my sister and we are trying to figure out how
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Russell H.
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I have an IPhone 5S. My sister in law gave it to me 2 years
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Help with shared info on phones. I have the iPhone X and
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I have two iphones in one account (one for my wife). Her
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I purchased a iPhone 4s from a friend, how cleared all the
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my daughter has totally locked up her Iphone5. she is mentally
my daughter has totally locked up her Iphone5. she is mentally challenged and cannot remember her apple ID. I'm trying to help her unlock it but it is tied to a find my phone password ***** her comput… read more
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is there any way my daughter can read my text messages on her
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Vinod Menon
Vinod Menon
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Master's Degree
383 satisfied customers
We were downloading an app to my girlfriends iphone4S and she
We were downloading an app to my girlfriends iphone4S and she couldn't remember her Apple ID so we used mine. Now her phone thinks its mine and syncs my apps with her phone! How do we cancel and chang… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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