Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

How do I download photos from an iPhone 5 to my computer.

Customer Question
How do I download...

How do I download photos from an iPhone 5 to my computer

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

The one it came with (I phone 5)

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I simply cant remember how i downloaded photos before

Submitted: 8 months ago.Category: Smartphones
Show More
Show Less
Ask Your Own Smartphones Question
Answered in 1 hour by:
12/16/2017
Technician: Joel Kalman, Electrical Engineer replied 8 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Smartphones
Satisfied Customers: 1,052
Experience: I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Smartphones Question
Technician: Joel Kalman, Electrical Engineer replied 8 months ago

Is your computer a pc or a mac? What is your computer operating system?

Ask Your Own Smartphones Question
Customer reply replied 8 months ago
A pc
Technician: Joel Kalman, Electrical Engineer replied 8 months ago

What is your computer operating system?

Ask Your Own Smartphones Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 381
381 Satisfied Customers
Experience: Experience in supporting and using smartphones.

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

381 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

1,052 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Related Smartphones Questions
From Australia. I have Windows 10 Recently I purchased a
Hello from Australia.I have Windows 10Recently I purchased a brand new Iphone XI have some videos and photos that I want to transfer to the computer.When I plug the Iphone X in via the USB cable, I ge… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
381 satisfied customers
Iphone 7, accidently deleted thousands of my photos from the
Iphone 7, accidently deleted thousands of my photos from the phone, no back up has been created. No photos stored in Icloud, is there a way to still restored the deleted photos from the iphone? The de… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Iphone 7+ has been disabled because I couldn't remember
My Iphone 7+ has been disabled because I couldn't remember the passcode and I also cannot remember my Apple ID password. … read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
IPhone 5 Want to free up memory I just bought 50gig of
iPhone 5 Want to free up memory I just bought 50gig of iCloud memory How can I manage putting pics on iCloud and having fewer on my phone?How do I get backup on iCloud instead of my phone?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Last evening I plugged my iphone into the computer. we have
last evening I plugged my iphone into the computer. we have several old phones (iphones) the kids use for imessage and games. my phone backed up with one of them and i lost my photos, and the way the … read more
Samuel White
Samuel White
Owner and Expert Tech
270 satisfied customers
IPhone 6SE As I sync/back-up my phone to my computer, the
iPhone 6SE As I sync/back-up my phone to my computer, the phones won't download … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
The screen is black with the spinning circle in the
the screen is black with the spinning circle in the middle....wont stop.....cant turn off.....cant do anything. Its been about 30 minutes … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My storage on I phone 6 is full.Hiw do I move my photos out
My storage on I phone 6 is full.Hiw do I move my photos out and store them elsewhere do. Can untie space.I was going to download an app t store them in but dont gave enough storage to download the app… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I had two iPhones in the past. I want to see the pics I had
I had two iPhones in the past. I want to see the pics I had storage in my first iPhone. How do I do that?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an old iPhone 4s I was gonna give to my sister but I
I have an old iPhone 4s I was gonna give to my sister but I can't remember the password ***** get in and get all my old pictures off. Is there a way to do this?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Have iPhone 5s. It's screened locked and have no idea what
Have iPhone 5s. It's screened locked and have no idea what passcode is. Is there a way to download our photos to a computer before doing a complete restore?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have read a few articles on "How to get rid of the
HI, I have read a few articles on "How to get rid of the "Other" storage that is taking up a lot of space in an Iphone". But I am not sure which one will work best, ***** ***** work at all without oth… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
What's the best/fastest/easiest way to transfer photos from
What's the best/fastest/easiest way to transfer photos from group chats in the Whatsapp application on an iPhone 5 running iOS 5.1.1 to a computer (it can be to either a macbook or a windows pc). Than… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a lap top pc with running vista home 32 bit edition.
I have a lap top pc with running vista home 32 bit edition. I'm trying to move photos from the phone to the lap top. When I connected my Iphone 5 via an USB connection, the computer makes an audible s… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
Why dont I see my cell phone in my computer after I plug it
Why dont I see my cell phone in my computer after I plug it in my PC. Phone is iphone 5. I resently had another but ran it over with my car. It didnt make it. But that one showed up in my computer as … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
298 satisfied customers
I need help backing up my wifes 3G phone which is at the current
I need help backing up my wife's 3G phone which is at the current software level of 3.1.X. I have connected to icloud and tried to use their tool, it appeared to perform the backup but I can find NO r… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I need someone to help me with my iphone. can you help me?
I need someone to help me with my iphone. can you help me? Or is there another category for that?… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
ok i purchased a ringtone how can i listen to it (besides when
ok i purchased a ringtone how can i listen to it (besides when someone calls) and by ring answers i mean when someone calls and I'm not available right away they can hear a song play before they leave… read more
Eng. Andres
Eng. Andres
Bachelor\u0027s Degree
911 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x