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I have an apple s5 and cant get it to ring. S 5 It is

Customer Question
I have an apple...

I have an apple s5 and cant get it to ring

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

S 5 It is through consumers cellular

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

About two days. I have been on the phone with consumers ceelllular twice and they could'nt get to work

Submitted: 8 months ago.Category: Smartphones
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 hour by:
12/16/2017
Technician: Josh, Technician replied 8 months ago
Josh
Josh, Technician
Category: Smartphones
Satisfied Customers: 22,196
Experience: Smartphone support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 8 months ago

Go into Settings then Do Not Disturb

Is it turned on?

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Technician: Josh, Technician replied 8 months ago

Please turn it off

Once you turn it off then have someone call you and it should ring. That feature sends all calls to voicemail and makes sure that your phone doesn't ring.

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Customer reply replied 8 months ago
I dont understand
Technician: Josh, Technician replied 8 months ago

You said that Do Not Disturb was turned on.

Turn it off and it will fix the issue.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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