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My I phone 6 fell in the water and is dead. I tried drying
My I phone 6 fell in the water and is dead. I tried drying it in rice and that did ny work. I purchased a new iPhone 6 And want to transfer information from the one that got wet. I cannot turn it on! … read more
Senthil
Senthil
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BE
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My iPhone 5 will not charge. The battery picture comes up
My iPhone 5 will not charge. The battery picture comes up and shows a dead battery, red line. I've tryed defferent cables and left it over night. … read more
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Joe
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Vocational, Technical or Trade Scho
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My iPhone 5 got wet and I put in rice over night, but when I
My iPhone 5 got wet and I put in rice over night, but when I put it on the charger this morning, the apple comes and goes and I get a red screen that goes on and off. … read more
Wes
Wes
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Drops of water got into power port. After about 36 hours the
drops of water got into power port. After about 36 hours the phone went blank, won't turn on. Advice? … read more
Michael T
Michael T
80 satisfied customers
I dropped my iPhone 6s into the pool yesterday. I was able
I dropped my iPhone 6s into the pool yesterday. I was able to dry it out in a bag of rice but now there is a fine line going across the bottom of the screen. Can it be fixed?… read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
Josh, my iphone 5 got wet with salt water yesterday. I dried it off
hi josh, my iphone 5 got wet with salt water yesterday. I dried it off, and submerged it in dry rice overnight, and this morning when i plugged it in to try to turn it on, it asked to be plugged into … read more
Michael
Michael
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My iPhone 5 has been dropped in water minutes. what
my iPhone 5 has been dropped in water for 10 minutes. what can i do to bring it back without any problems?… read more
Steve G.
Steve G.
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I dropped my iphone in water a week ago. I put it in rice
I dropped my iphone in water a week ago. I put it in rice and everything seemed to be fine. Now, I feel like the touch screen is acting up. Could it be from the water?… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
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Hi. So my iphone 5s got wet this weekend around 2am on Saturday
Hi. So my iphone 5s got wet this weekend around 2am on Saturday morning. I tried the bag of rice method, but was not able to get it in the bag until about 2pm that same day. I took my phone out of the… read more
Nick H.
Nick H.
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Ashik, I tried your response to a question. you told someone
Ashik, I tried your response to a question. you told someone with an iphone5 flashing apple logo (infinite loop) whose phone could not be read by computer to restore by utting it into DFU mode. I was … read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
My phone got wet and was running fine, been keeping it in a bag of riv
My phone got wet and was running fine, been keeping it in a bag of rive to draw out the moisture. I was listening to my iTunes tonight and the phone screen to solid red, stopped working and won't shut… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
Hi. My brand new iPhone 4 got wet and wont work. I have
Hi. My brand new iPhone 4 got wet and won't work. I have heard that covering it with rice will fix it. Is that true?… read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
i tried the solution to the problem about blackberry torch
i tried the solution to the problem about blackberry torch getting wet, but i'm stuck. can someone help. i downloaded the software but now it won't recognize my device, but it's warning me not to disc… read more
Richard
Richard
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I went swimming in the lake for about ten minutes with my I
I went swimming in the lake for about ten minutes with my I phone in my pocket. When i got home I put it in a container of rice. It's been there for three days. What are my chances and what should I d… read more
Thomas
Thomas
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Associate Degree
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I dropped my iphone4 in some water. Now the sound doesn't
I dropped my iphone4 in some water. Now the sound doesn't work except the speaker phone. What should I do?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
318 satisfied customers
I have a new Curve and my wife washed my jeans and the PHONE
I have a new Curve and my wife washed my jeans and the PHONE for me! I have left in rice for 3 days to dry but phone does not charge when on charger... Help if you can Brian… read more
Steve G.
Steve G.
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11,224 satisfied customers
Hi Have an iPhone 4 and just dropped down toilet - help -
Hi Have an iPhone 4 and just dropped down toilet - help - trying to dry with hairdryer - what shall I do… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
hi.the font of my my bb curve was placed on a wet surface.
hi.the font of my my bb curve was placed on a wet surface. it charges,and when i take the plug out,the home page is displayed,i can see all alerts but NONE of the buttons or track pad work.After a few… read more
John T. F.
John T. F.
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Two Decades Field Experience
318 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

382 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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