Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have a message on my phone (857-891-6402) requesting that
I have a message on my phone(###) ###-#### requesting that I enter a password. I have no idea what my password ***** ***** I have not needed the password ***** the past 2+ years and, recently, added b… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
194 satisfied customers
While setting up an iPhone I accidentally hit a wrong number
While setting up an iPhone I accidentally hit a wrong number for my email. After I noticed it was too late. My gmail is thook1959. I accidentally put in 1950. Now my phone is locked. Apple has sent ve… read more
Samuel White
Samuel White
Tech Expert
636 satisfied customers
Just got a new iPhone 8 & the gentle who transferred my info
Hi , just got a new iPhone 8 & the gentle who transferred my info didn't tell me that I had to Rember my password ***** my email , which I never use , just always used thump id for phone , so now I'm … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I'm trying to get into my Apple ID With my new phone. It's
Hey I'm trying to get into my Apple ID With my new phone. It's sends a verification pin to the old phone but that phone is broken … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,598 satisfied customers
I have an iPhone 8 Plus that I went from ios11 to 11.3 and
I have an iPhone 8 Plus that I went from ios11 to 11.3 and had to enter a 6 digit password...twice now I can't get the phone to open. I need to reset but I'm not sure how many times I have before I'm … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I'm getting a I phone 8 and I couldn't remember my password
I'm getting a I phone 8 and I couldn't remember my password ***** I need to recreate … read more
Samuel White
Samuel White
Tech Expert
636 satisfied customers
I sent my iPhone 6 in for a battery replacement under repair
I sent my iPhone 6 in for a battery replacement under repair I'd #A283069009. I received it back but it wasn't changed because of unauthorized modification to it. Said I failed to respond so sent it b… read more
Michael T
Michael T
80 satisfied customers
I was online with a technician trying to get my password
I was online with a technician trying to get my password ***** and by the time I got back to my iPhone, she wasn't there but someone sent me a temporary password ***** I'm trying to get back so I can … read more
Samuel White
Samuel White
Tech Expert
636 satisfied customers
Disabled and locked. I honestly don't know My phone said I
I honestly don't know My phone said I was trying to locate it and wanted Apple ID and password ***** was sleeping so I'm not sure what happened … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
79 satisfied customers
It is a Blackberry Curve. I had it for some time. This
It is a Blackberry Curve. I had it for some time. This morning I had an e-mail message that I had to change my password. After getting on my laptop and following the prompts, I had a message that a te… read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
I DON"T KNOW MY APPLE ID I NEVER HAD ONE and I asked to send
Hi I DON"T KNOW MY APPLE ID I NEVER HAD ONE and I asked to send it to me via e-mail but I DID NOT RECIEVD ANYTHING My e mail is *********** so PLEASE PLEASE PLEASE HELP ME!!!!!!! Rachel Rave… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I must have entered my birth date wrong in the Security Questions
I must have entered my birth date wrong in the Security Questions for the App Store, as my iPhone6 (ios9) now will not accept my birth date in Security Questions. That means that I cannot use the Secu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
BlackBerry Curve 9360 - device is locked How do I unlock device
BlackBerry Curve 9360 - device is locked How do I unlock device when password ***** known? Somehow I managed to lock phone while I was trying to set-up e-mail. I have made 7 attempts to unlock using v… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I received a smart phone for Christmas and have been trying
I received a smart phone for Christmas and have been trying to access facebook from it. Facebook then locks access saying that someone else is trying to access it from a different location. It is me t… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
Got an email bug on my LG Thrive and had to reset everything.
Got an email bug on my LG Thrive and had to reset everything. Now trying to reinstall my email address and info and keep getting error msg that either username or p/word is incorrect. Just called my l… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
Problem: unlocking phone without software reinstallation sony
Problem: unlocking phone without software reinstallation sony xperia x-10 android 1.6 platform locked-out by too many unlock pattern attempts (by friend's son!!) needeither google acoount details to u… read more
Randy***** CellTech
Randy***** CellTech
1,842 satisfied customers
I have an Blackberry Curve 9350 and I cannot get my comcast
I have an Blackberry Curve 9350 and I cannot get my comcast e-mail activated. My work e-mail is fine. I merely upgraded devices, but have been without Comcast e-mail for a couple weeks - and Blackberr… read more
josephwkeene
josephwkeene
Sales and Customer Support
High School or GED
6 satisfied customers
My e-mail account was hacked ([email protected]). I changed
My e-mail account was hacked ([email protected]). I changed the password. My phone e-mail will not work. The message is "[email protected] password". I have done everything possible and cannot get o… read more
Jason Jones
Jason Jones
AAS Information Technology
2,455 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x