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When I put my iPhone 5 to my computer it restored it to an
When I put my iPhone 5 to my computer it restored it to an earlier date . I want to restore to current state … read more
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John T. F.
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I seem to cause my own problems. Mainly with icloud. I
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This morning my husband used my iPhone to take a picture and
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I am updating my iPhone 5S to an i-Phone 6S but I need to
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My iPhone 5 died on me. I then purchased an iPhone 6+. The
My iPhone 5 died on me. I then purchased an iPhone 6+. The salesgirl at the AT&T store informed me that all my precious photos and videos from the iPhone 5 did not transfer over to the new iPhone 6+ a… read more
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someone is deleting text messages on my iPhone. the spyware
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I have an i4s and tried to up load my itunes that I had down
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I have had my iphone for about 2 years and has worked well
I have had my iphone for about 2 years and has worked well all along, until yesterday. I had the phone in my truck and left it for 2 hours in the truck. When I returned to the truck and tried to see i… read more
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I restored my iPhone 5s to my last iMac backup from 12/3 but
I restored my iPhone 5s to my last iMac backup from 12/3 but I lost all of My messages from then until the back up finished. Help!!… read more
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My i-phone will not update on my i-mac.I just had the connection
My i-phone will not update on my i-mac. I just had the connection to my phone cleaned because i could not charge it. It now charges, but when I connect it to the computer it only wants to charge, but … read more
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Nick H.
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I connected my iPhone 4 to my computer to download my most
I connected my iPhone 4 to my computer to download my most recent pics to my computer. I had iTunes up and running at the time. Once the phone was connected, it came up with a new screen I had never s… read more
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i have mp3 music that I have purchased or have ripped from
i have mp3 music that I have purchased or have ripped from CD's that I have purchased. can i import them into my Ipone?… read more
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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